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Discussion in 'TiVo Roamio DVRs' started by TiVoMargret, Jul 11, 2014.
Confused... Can you do a screen shot of this "message" you speak of?
You don't, it does it automatically, what's the message you're seeing?
Anyone have clarification on this one? I'm having an issue with one of my Premieres where the screen will go snowy and audio will go static for about 2 seconds, then go back to normal. I'm wondering if it's the same thing.
Is this the registration message by chance asking you to set the Tivo up with Tivo itself?
The static burst typically hasn't involved issue with video but who knows. The static bursts would just last very short time and usually involved pausing, fastwording and then going back to normal play.
With what you describe sounds more like a hardware issue such as a bad HDMI port or HDMI cable given it involves both audio and video. Sign up for the early release and see what happens, it usually takes about 48 hours after signing up for your box to receive it. If it continues afterward, you might want to contact TiVo support esp if a warranty replacment is required. Bad and or flacky HDMI ports on the Roamio, while uncommon do occur but replace the HDMI cable first including a different tv or different HDMI port on the tv in question.
I can't figure out how to do this. Can you explain? I just want to turn off Sports and leave the other categories.
Ok, figured it out but it wasn't obvious (to me):
Click "A" > select Left column - Show categories > select to toggle on/off the categories to hide > scroll back up to "Show these categories" and press Select > select "Use these options in my shows" to save changes.
I've noticed that since upgrading occasionally I'll get weird video glitches where the picture breaks up when watching live TV. When I rewind back and replay, the glitches go away. I've also not seen them when playing back recordings or watching from the buffer. I've only seen them watching "live".
I have seen this also but so little I never reported it as I don't know for sure that it did not come from the cable xmission itself. I have seen it on recorded programs, back up it is still there. I almost never watch live.
I have seen this, too.
I'll provide the same advice a decent CSR, and TiVoMargret would provide (for all). This is a perfect issue for using log marking and log monitoring for.
If you aren't doing so already, I suggest pressing 777-clear every time this happens, then 911-clear, while having your TSN placed on "log monitoring". When using these, it must be in Live TV viewing mode, preferably without being in the back-buffer (true live TV), and clear must be pressed before the channel can change.
The 777 part puts a date/time stamp in the logs, along with extended diagnostic information. The 911 part just adds a simple date/time stamp. The third part makes sure you aren't doing the first part for nothing. If the TiVo isn't on log monitoring, TiVo can still see the log entries, but only if you call in and ask a CSR to pull up your logs.
It's also a good idea to keep your own list of the times you press either sequence, and why you did. I know I've posted this before. This is just the exact kind of issue that using this on should get you an answer as to why. It's not the cable signal, if backing-up and replaying resolves the AV glitch.
If it's still there on the instant replay, it's most likely with the cable stream. If it goes away on an instant replay (like in my case), it's either a failing drive or a software bug. If it only happens "live" (again like my case), it's almost certainly a software bug.
I haven't been able to get the message to come back up again after the first day, second, how do you do the screen shot other than take a picture of the TV? The screen shots that I have seen seem more professional than that.
The message was one line and started with a white message balloon indicator, Asked about did I want to update the software now and there were selection buttons for Update and Cancel.
I never could figure out how to select either of the selection buttons.
Do you have a "Smart TV"? What you describe isn't part of the TiVo UI and reminds me of when my TV has an update to apply. You probably couldn't get to the buttons because you needed to use the TV remote.
I wonder if that's the case, I have never heard of a TiVo prompting for an update in the manner described.
Cell phone camera is about the easiest way to grab the screen shot.
"The UI is now written in Haxe instead of Adobe Air/Flash, which is why things are faster than in 20.4.1."
that's good especially for security since adobe flash has been attacked and is very insecure and probably will never be securable.(not that anyone has tried to attack tivo boxes ui and make it into a botnet but if proprietary compiler is used to write the software then it is alot more secure.
you may want to fix the problem where sometimes shows can get a corruption that causes the downloader to abort.
Another day another reboot.
Ha-ha, sorry about that.
But I really like the new categories! Now, I just wish they had one for "Documentaries."
Is there a way, after hiding the new Categories panel on the left side, to revert to having the long titles for My Shows?
Previously, I'd see different descriptions for episodes of shows, e.g.
The Sixties: The Space Race
The Sixties: A Long March to Freedom
Now I just see two entries that both say "The Sixties".
I have to scroll to the show line to see the description on the right. This makes it slower to pick one episode over the other.
Interestingly, shows that are in the Recently Deleted list retain their full title.
As to any speedup: on my Roamio there is still a several second pause when I Clear a show from My Shows before it moves to the next show.
And, of course, none of the SD menus have been redone in HD.
I noticed that too, and it's definitely a significant step backwards for the My Shows list. But if they can show the full title in the Recently Deleted list, surely they can fix it for the main list in the next maintenance release.