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Discussion in 'TiVo Series3 HDTV DVRs' started by cr33p, Sep 23, 2007.
What is a floppy
The review is actually for the WD Caviar-GP (WD10EACS) not the WD RE2-GP (WD1000FYPS) although it would not make any difference as far as the performance benchmarks go.
Nothing a little Viagra wouldn't fix. Or is that what you were asking about?
I guess i'll use my first post to embarrass myself by asking a silly question that i've been doing my best for the past couple of hours to find the answer on my own so I wouldn't have to embarrass myself...
I bought this HD before the sale ended. I'll be getting a new TiVo HD soon. I'm planning on taking out the HD that comes with the TiVo and putting in the new HD before I even plug the TiVo in and activate it.
Now, my question is...is that possible or do I need to use that WinMFS program?
Thanks for any responses and sorry to ask something that's probably been asked and answered 3,462,942 times already..
Assuming you bought a bare drive, then no you can't just do that. You first need to prep it. One way to do that it to use WinMFS (and its MFSCopy function followed by MFSAdd) to copy the OS from your original drive to the new one, then expand it to fill the remaining free space.
Welcome to the forum. As Greg says, you'll need to run WinMFS to copy the content of the original drive to your new drive and then expand it. It's quite simple to do...it'll take more time to R&R the drive than running the actual program.
It would be best to fire TiVo up before you do anything IMHO. It won't affect your upgrade one way or another. It's possible that something might be wrong with it and every once in a while they are DOA (Rare, but it happens). I'd perform the upgrade once you see that everything is working properly.
Best of luck and let us know how it goes.
Thanks guys! UPS just dropped off the TiVo... Fingers crossed (that I don't screw it up)
I have a TiVo HD and first added an external drive (Seagate FreeAgent Pro 750) but found frequent video and audio issues like audio getting way out of synch, so I divorced the drive, set up and installed a 1TB WD "Green" - since then, far fewer issues but I see occasional freezing of the audio/video that is recoverable only by a reboot. This has happened a couple times in a month, but it is irritating. I don't recall that happening with the original 160GB drive.
Is this something I should just live with or is there a better alternative than using what I have in there now?
I've had the same WD 1TB drive in our Series3 for a while now and haven't noticed any issues. Do you see problems only on recordings, when watching "live" TV (although that's basically a recording as you're watching the buffer) or both? Any issues with menus being slow, etc.? Overall it sounds like a hard drive problem but if things improved after removing the eSATA drive it could be something else.
TiVo has built in diagnostic programs you can run called "Kickstarts". One of them may resolve the issues you're seeing.
It could be a signal/cable card or HDD problem. A fairly easy way to find out would be to drop the original drive back in (providing you put it on a shelf) and see if it continues. If so it's likely a signal issue which could be a TiVo I/O processing or tuner problem or a cable card problem. You can narrow down the signal problem by checking the TiVo diagnostics screens to see if there are corrected and/or uncorrected errors, check signal strength and SNR readings. Having the cable card(s) re-hit/re-paired may resolve it or they may need to be replaced. If everything looks okay signal-wise, you may need to contact TiVo to replace the box. (Just leave the original drive in it and don't tell them that you performed any upgrades of course as that voids the warranty.)
Or you could pull the upgraded drive and run some diagnostics on it with the WD Lifeguard Diagnostic program to see if it has some bad sectors, problems with the read/write heads, etc. (Running the basic diagnostics won't affect the content.)
Good luck and let us know what you find out.
I don't think the sync problem is because of the drive because others, including myself, have had the same problem with the stock drive. A reboot corrects it. I've only had the problem twice so far but that's about once per month on my Tivo HD. Usually I would suggest the drive though.
I did upgrade my internal drive this weekend to the WD GP 1TB drive from Best Buy. If I don't have the problem anymore and there are no software upgrades, then maybe it was the drive.
Thanks for the replies. To clarify, I don't recall any freezing issues with the 160 GB drive. I've had the unit close to a year. After setting up the stock drive to use the non-approved external Seagate Pro, I saw occasional, but significant, audio sync issues and video "skipping". These were frequent enough that after a couple weeks I swapped out the stock drive for the 1 TB WD Green and did not reconnect the external drive.
It's been about 3 weeks now and I experience the complete freeze twice, once on a recorded show that I watched (or, actually, tried to watch) delayed by a couple days. Not many days after that I turned on the TV to a frozen screen that was a "suggestion" recording in progress. In both cases, I rebooted from the menu. I haven't seen the problem for a few days now, but I also haven't watched a whole lot of programs.
I wonder if the Tivo "suggestion engineer" is perhaps over using the machine in it's enthusiasm to fill up a TB of space. At this moment, recording on one tuner and watching another recorded program, the temp is 45 degrees - normal - as reported in the System Information. As I recall, that was the temperature showing when I checked with both tuners recording shortly after I installed the drive.
If it happens again, I'll pull the Green drive and put the stock one back in to see if the issue repeats.
Something I've noticed is what appears to be dropped frames in the recordings since I added the 1TB drive. Has anyone else noticed this? It occurs only occasionally and seconds of a show will dissappear.
The dropped frame issue (if it's the same one I'm thinking of) has been reported before - with stock hard drives. I believe it appeared after the last software upgrade (v9.2a). This seems to be TiVo's way of attempting to remedy the tiling/pixilization/macorblocking issue that was fairly rampant in the previous upgrade (v9.2).
My take is that it's TiVo's way of moving past a recording "glitch" (technical term ). Previously the "glitch" would be played and subtle to large macroblocking would take place. Now it seems to FF past the "glitch" and sometimes it's accompanied by a momentary audio drop. I see it happen once in a while on both our Series3 w/1TB HDD as well as our stock TiVo HD.
So if we're talking about the same thing, I don't think it's a hard drive issue, but TiVo's way of handling errors with this version of the software.
That makes sense, but on some shows it's enough that I can't watch since enough drops out I cannot follow what's happening anymore.
That doesn't sound good...no pun intended.
Might be worth checking the diagnostics screens to see if there are corrected and/or uncorrected errors when it happens as well as the SNR and signal strength. Might be a cable card/signal issue or it could in fact be the hard drive after all or the processor having I/O problems.
Is there any pattern to it...such as always on HD channels or the same channel or certain times such as when recording two programs? Hmmm...
Hi, has anyone used either of the following WD RE2-GP drives for an internal upgrade of a S3? WD7500AYPS or WD5000ABPS. I am already running a WD1000FYPS mounted in a Antec MX-1 for eSATA expansion but appear to be having issues with my internal drive and would like to replace it with a drive in the same series.
While I have your attention. Has anyone else had a problem with their S3 restarting after a power failure? Hard drive spins up and appears to be seeking data (can hear R/W head moving). No other functions appear to be working, IE: remote, LED's, OLED or cooling fan. If I let the system sit for about 10 minutes before I plug it in, it will boot normally.
No, but until someone does you would probably have to assume it won't work (unless you want to be the guinea pig).
Invest in a UPS/Surge protector. Power spikes, brown-outs, failures and the like can corrupt data on your TiVo's hard drive or potentially damage it beyond repair. We have this one on all of our TiVo's and they work flawlessly. It's very inexpensive insurance.
I have a whole house surge protector and the TiVo is plugged into a TripLite UPS. This has been the case since unit was new. I my have had this issue from the beginning but never noticed as this was our first power disruption since the unit was purchased.
Understood. I've seen them putting those whole house surge protection units in the Holmes on Homes TV shows...they look great.
So it sounds like you're talking about an extended power failure; one longer than your UPS can support. If that's the case, it would appear that there may be a problem if TiVo is unable to boot up properly. It's possible that the power supply is failing or more specifically a capacitor in the power supply if you can wait 10 minutes and do a hard reboot. The other possibility would be a failing hard drive as you suspect, but waiting 10 minutes shouldn't make any difference in that case. Perhaps some others here will have some theories.
If you're going to replace the internal drive you might want to stick with one of the recommendations in the first post of the Official eSATA Drive Expansion in 9.2: FAQ + Discussion thread (#27). As jlib points out, the drives you've mentioned are untested and IIRC there have been two reports of the WD 750GB GP drives (besides the OEM 1TB) not working as internal upgrades on the Series3's due to the soft reboot issue. Of course, you could become a member of the Pioneer's Club.
Let us know how it goes.
P.S. Were you affected by the massive power failure we saw on TV yesterday? What a nightmare!