1st June 2011

Discussion in 'TiVo Series 1 - UK' started by microbe, Feb 14, 2011.

  1. philatio

    philatio New Member

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    Jun 4, 2002
    Manchester UK

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    Whilst I'm in complete agreement that this is a sad sad day.. I think you're all wasting your time in contacting anyone.

    TiVo has sold their brand and product in the UK to Virgin.
    Virgin have absolutely no interest in S1 product.

    End of. Game over.
    The only possible way ahead now is an alternative, unofficial EPG.
     
  2. Pete77

    Pete77 New Member

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    Aug 1, 2006
    Not Far...
    I believe that the sudden decision to close UK Tivo S1 service has undoubtedly been taken at the behest of some sales target hungry senior Virgin Media marketing person who can only think as far as the opportunity to sign up at the point of a gun about 2,000 to 3,000 S1 users in the Virgin cable area who were previously using their boxes either with Freeview, Sky or on the basic free Virgin M tv package.

    No doubt this narrow minded company flag waver can only think as far as it being bad for corporate branding for there to be any Tivo in operation in the UK that is not a Virgin one and is not intelligent enough to understand that even those of us who live in the 50% of the UK without Virgin cable are vital product ambassadors for the Tivo brand who would have done everything to persuade our friends living in Virgin cable land that the new Virgin Tivo was something they must have.

    It is a sad thing indeed that the Tivo S1 service was kept going for all these years to preserve Tivo's good name in the UK only for that to be destroyed in a moment by the short sighted and narrow minded actions of some blinkered and brainless Virgin Media corporate clone.:eek::eek::mad::mad::mad::thumbsdown::thumbsdown::thumbsdown:
     
  3. jeremy9911

    jeremy9911 New Member

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    Feb 15, 2011
    *** I could upgrade - in fact I was on the verge of doing so. My biggest concern was paying £20 a month too much as I have no need of the mandatory XLTV package when the much cheaper M package would suit me fine. But I was getting over that as I fancied the whole new Tivo thing, as you can all well understand.
    However when I got home this evening and read the Tivo message all enthusiasm I had for the Virgin/Tivo linkup evaporated. What ridiculous timing! Just when they are trying to tempt series 1 owners to join their new club they slap this on us!
    In reality my series 1 boxes would have gathered dust in other rooms of the house, connected to other tvs and rarely used. If Virgin/Tivo had given a couple of years' notice of termination I would have been philosophical.
    As it is, I am so aggrieved - I bought a second series 1 last month on Ebay, funny eh?!- they can stick their "special offer".
    They have at a stroke lost the goodwill of a group of Tivo ambassadors who could have influenced many others to buy into Virgin Tivo. Let's face it we're all a bit geeky about Tivo, it's just that until now we've been in a closed circle.
    Just as Tivo bursts out in all its up to the minute glory (possibly-time will tell whether Virgin fluff it) they stick two fingers up at us.
    I'm in the mood for showing them the same gesture!
     
  4. einstein

    einstein New Member

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    Jul 19, 2001
    very upset, by all this, I had hoped that my TiVo would last until switch over in Yorkshire (August 2011/Oct 2011), as I've not yet decided what to do with Freeview Integrated STB/TV/PVRs etc. But I was hoping to keep my four TiVos going.

    They've been part of my lives for such a long time, when I first purchased them in 2000, and saved my relationship, due to arguments with VCR tapes and recording over them. I was the best thing ever, and still is.

    But, I've always been waiting for this day to come, in the early days, some of us didn't take out lifetime subscriptions, because we didn't think the service was going to last two years, and £199 lifetime agreement, was too much of a risk....how wrong I/we we were, and all the folk I intrroduced to TiVo along the way.

    I feel like crying in my beer......

    I hope, that we can pull togther and get something together....to continue.....and my power supply died in the TiVo over the weekend, not enough to persuade the original hard drive to spark into life....(maybe it was a sign!)
     
  5. Pete77

    Pete77 New Member

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    Aug 1, 2006
    Not Far...

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    Well said jeremy. You clearly feel just as I do about this disgraceful move clearly forced through by Virgin Media. This all smacks of some nasty salesman at Virgin with no love of the Tivo brand or its devotees but a great love of making new sales thinking this is a great way for Virgin Media to force 3,000 to 4,000 Tivo S1 users to become brand new Virgin customers (if they currently use their Tivo with Freeview or a Sky Freesat box) or to have upgrade from its most basic free tv package to its most expensive pay tv offering.

    It is obviously all gong to blow up spectacularly in their faces but this strong armed sales merchant at Virgin is unfortunately just not able to see it.:mad::thumbsdown::thumbsdown::thumbsdown:

    Make sure to register your discontent and comments on this matter at http://blog.tivo.com/2011/02/1123/#comments
     
  6. cwaring

    cwaring VM Tivo User

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    Feb 11, 2002
    Knaresboroug...
    50% isn't "the great majority" though. Unless the definiton changed recently?
    Oh I do love a good conspiracy theory :D You mention "3 or 4 thousand". Well, they've already had tens of thousands of pre-registrations, so I don't think they'll be too worried about S1 owners; over and above their contractual obligations to them.
     
  7. Steve_K

    Steve_K Member

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    May 5, 2001
    Sussex, UK
    Anyone got the full text (or a link to same) of the original agreements?

    While I appreciate that the lifetime sub has been great deal and I may have had what some see as my full value from it, so what? It was a deal that TiVo entered into with their eyes open and have to honour. I honoured my part and since I'm still alive, the box is still alive and the S1 service is still alive in the USA then surely they have to supply the service or refund the sub. If TiVo start to argue that the national border features in the definition of lifetime would TiVo's argument be deemed as unfair conditions?

    And TiVo may well not like it should I complain to my credit card company (who IIRC are equally bound by the contract).
     
  8. jeremy9911

    jeremy9911 New Member

    3
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    Feb 15, 2011
    *** Tens of thousands. Where did you get that figure from - Virgin Media, perchance? Right.
     
  9. TCM2007

    TCM2007 New Member

    3,947
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    Dec 25, 2006
    Er, exactly. Did you read the original post right?
     
  10. TCM2007

    TCM2007 New Member

    3,947
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    Dec 25, 2006
    And what do you think the Cc company would do? Before 20 months had passed you'd be out of pocket and have a claim. But not now.
     
  11. LaupSavea

    LaupSavea New Member

    48
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    Dec 10, 2004
    I doubt that VM nor Tivo Inc, will take any notice of direct emails.

    Can I suggest that if you want them to take notice that you need to generate some publicity about this issue.

    So, here's some things you might want to consider doing;

    * Contact BBC's Watchdog or Gadget Show or similar.
    * Email every blogger you know and ask them to blog about it.
    * Post on every appropriate forum you know.
    * Twitter about the issue - maybe using #TIVOFAIL
    * Email every appropriate Podcaster
    * Write to the editors of the tech sections of the Daily Newspapers

    I'm sure there are others I haven't listed but this is probably the best way to facilitate change here. I doubt VM nor TIVO would want it widely known how they have treated their loyal customers. Their behaviour here certainly makes me feel more negative about their respective brands.
     
  12. dd_

    dd_ New Member

    27
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    May 13, 2006
    Seconded.

    Carl, I bet as a child you'd poke a sleeping dog with a stick, just to see what happened. Let them be! Heavens above. ;)
     
  13. dd_

    dd_ New Member

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    May 13, 2006
    Firstly, well done all for not lying down and 'taking it from the man'. I need to crash now but will endeavour to get writing later to all the various emails, forums etc. Thanks for mentioning those.

    Second,
    While I don't have the whole thing, spitfires did quote the relevant clause at post 27 (see http://www.tivocommunity.com/tivo-vb/showthread.php?p=8378632#post8378632 )

    Third. Someone did ask whether the manual (timed) record would still work. Any ideas? I know that I've used my S1 in the past, off sub, as a recorder - just can't recall if I ever used the manual record option. If all other routes come to nought, I'll do that.

    Lastly. I'd much rather have some sort of EPG, as I really value my Wishlist (even starting to like Suggestions just recently, ha). Whether that means a change in decision by VM/Tivo (doubtful) or a British alternative in EPG supply, I don't mind. Either way, I'd be happy to either:
    a) club together and pay up front (as a job of work to a Unix/Linux Tivo specialist) for a one off solution;
    b) pay an ongoing sub for a new EPG alternative.​

    It was a sad day, when I first saw this thread. Let's hope we can all put something viable together.
     
  14. spitfires

    spitfires wassock

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    Dec 19, 2006
    South Coast, UK
  15. unitron

    unitron Well-Known Member

    16,594
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    Apr 28, 2006
    semi-coastal NC
    I'm using one (Philips) right now, here in North Carolina, with a TurboNet card generously supplied by a UK located fellow Slashdotter who had upgraded to a cache card. Of course I could have gotten along without the card if the internal modem wasn't practically designed to fail.

    And I just put a second (Sony) back in service (with external modem) when an S2 scrambled one or both of its new pair of 1TB hard drives. : - (

    I am expecting TiVo to backstab US S1 owners as soon as they figure out how to get away with it.

    Although by then Time-Warner Cable will probably have already screwed us analog customers anyway.
     
  16. cwaring

    cwaring VM Tivo User

    9,015
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    Feb 11, 2002
    Knaresboroug...
    Yes I did. I also have no reason to not believe it.

    Yes. And by a definition that you mentioned in your comment on that Tivo Blog, "vast majority" is defined as "greater than 80%".

    So if Tivo are wrong then so it Pete77 because VM, at best, reaches only 50% of households in the UK.
     
  17. bigwold

    bigwold Sedentary Member

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    Jun 4, 2003
    Surrey/Susse...
    According to Ofgem it's 49%
     
  18. taid

    taid New Member

    56
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    Oct 19, 2008
    Not directly connected to the thread ..

    I note the TiVo initial screen today has dropped 'Inside Tivo' & 'Channel Highlights '

    pressage of other changes?
     
  19. TCM2007

    TCM2007 New Member

    3,947
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    Dec 25, 2006
    A good point.

    TiVo would have to do a major software update for that to work reliably. If they turn off the server altogether then Guided Setup will fail, and without that there are no IR codes.

    I'm sure that TiVoPony or someone else from TiVo promised on here that should EPG data end that they would supply the update to enable manyual recording. Anyone with some patience want to try to hunt it down?
     
  20. Muttley1900

    Muttley1900 Member

    124
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    Dec 22, 2008
    I didn't find that one, but i did find this one re where the epg data comes from...

    http://www.tivocommunity.com/tivo-vb/showthread.php?p=7635551#post7635551
     

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