1st June 2011

Discussion in 'TiVo Series 1 - UK' started by microbe, Feb 14, 2011.

  1. alek

    alek Member

    159
    0
    May 22, 2008

    Advertisements

    There will be plenty of boxes alive and seeking an epg on June 1st. I always assumed ( yes , ass of u and me) that lifetime sub meant untill the box expired.


    Alek
     
  2. molesworth

    molesworth New Member

    11
    0
    Jul 9, 2002
    Perthshire, UK
    Well, I've de-lurked after many years of reliable Tivo use to add my two pence worth :)

    I've added my comment on the Tivo blog, but the latest posting from "the editor" doesn't fill me with hope. Basically he's saying, "Thanks for being loyal customers, but it's out of our hands now". I'm not sure his suggestion to contact B-Sky-B will achieve anything, as they're probably in some sort of agreement with Virgin as well.

    So, what we need are alternatives, and I'm sure with the kind of community that UK Tivo has there must be a way round this. I've not spent much time exploring the innards of the system, but if there's any way to get an alternative EPG source going, then surely it's not beyond our capabilities to do it.

    And if it needs a subscription to cover the costs of data sources and a server, then I'd certainly be willing to pay a small fee, as I'm sure most people would. With the number of Tivo users in the UK surely it wouldn't cost each of us much to run an independent service?

    Maybe this thought needs a separate thread, but I'll post it here for now...
     
  3. healeydave

    healeydave from tivoland.com

    944
    0
    Jun 4, 2003
    Midlands

    I think its a bit of a Tivo cop-out to say complain to BSkyB and its out of their hands, the subscription and EPG service has always been Tivo, all BSkyB did initially was partner up with Tivo initially and host the call center (which of-course enabled them to completely shaft them with sky+).
     
  4. Glen

    Glen New Member

    175
    0
    May 9, 2004
    South Coast, UK
    .
     
  5. Glen

    Glen New Member

    175
    0
    May 9, 2004
    South Coast, UK

    Advertisements

    Dave, that email address isnt to sky its bskyb-support@tivo.com
     
  6. bradleyem

    bradleyem Member

    338
    0
    May 23, 2002
    London, England
    So, I assume that Virgin will contact everyone who pre-registered and get them a new TiVo before then?
     
  7. yesj

    yesj New Member

    5
    0
    Feb 15, 2011
    I have sent the following and am not crossing my fingers but . . .

    Dear Sir

    It is with much disappointment that I learn that TiVo has decided to discontinue service to Series1 owners in the UK. The article posted on the support web page is factually incorrect:

    When I purchased my TiVo this was from a local electronic goods supplier in the UK and I did not have Sky.

    The offering from Virgin Media is as follows:

    £199 for a box that you do not own (reduced to £149 if you pre-register)
    £40 installation cost (waived for those that pre-register)
    £34.50 a month

    For those people that are quite happily using their TiVo Series1 with Freeview (the free aerial service offered in the UK) this means an initial out lay of between £149 and £239 and an annual cost of £414. How can this possibly be a good deal for anyone concerned?

    Coupled with the fact that Virgin have limited cable coverage, the decision to pull the Series 1 is a very bad one. To my knowledge Virgin are at this point only taking orders and have not yet started rolling out to the UK. TiVo is still very popular in Series1 format in the UK and you would have many people knocking on your doors to purchase Series2 or Series3 boxes to use with TV suppliers other than Virgin. TiVo remains the best PVR in the UK despite the fact that the only offering (poorly marketed at the time) is now over 10 years old.

    I would politely suggest that you reconsider this decision. All current TiVo Series1 owners should be polled to find out if there is a better way. Many would consider paying for the service despite having paid a lifetime subscription at the time of purchase. I would suggest you review the TiVo community pages and then reconsider. This is a very unpopular move.
    I await your comments.
     
  8. spitfires

    spitfires wassock

    724
    0
    Dec 19, 2006
    South Coast, UK
    To their credit they at least seem to have approved all our responses. I bet he went **** when he got into work this morning and saw that lot waiting for him.

    Thanks for posting the original link sad_tivo_man



    Edit: it's interesting to see the consistency in the responses bearing in mind that we hadn't seen each others comments at the time we posted our own (if you see what I mean).
     
  9. Glen

    Glen New Member

    175
    0
    May 9, 2004
    South Coast, UK
    I wonder if the US series 1's are still active?
     
  10. jeremy9911

    jeremy9911 New Member

    3
    0
    Feb 15, 2011
    I'd like to ask everyone affected by this to do the same - send a polite, but disappointed, message to Tivo bemoaning what they have done to us

    It'll probably not change anything, but you never know - if we don't complain nothing will happen for sure[/QUOTE]

    ***Yes, but how? I've tried emailing TIVO on their website but cannot register without a US address! Please give me an email address for TIVO and I'll gladly moan to them, having recently upgraded my faithful old TIVO and having bought another last month on Ebay!

    Another point - Virgin require subscription to their XL TV service if you want their new TIVO. I love TIVO but have no desire to pay an extra £20 a month for 160 channels when everything I want to view is on their cheapest tariff.

    So they cancel my two paid-up "lifetime" subscriptions, leave me with two perfectly functional TIVOs unsupported, then Virgin insist on screwing me for their top-price TV package...

    Yes I'll have a moan!

    If someone is clever enough to come up with a way of accessing by dialup an alternative programme guide I'm interested.
     
  11. ALanJay

    ALanJay New Member

    122
    0
    Jun 14, 2000
    London,...
    If they had been really clever they would have created a TiVO box with Freeview HD / IPTV and the Cable connection that way for people outside of the cable area they could have sold a TiVo with IPTV and broadband onto their network.

    It would have allowed them to expand their footprint. IPTV is not far advanced in the UK and it is a far cheaper way to get out to users than old style cable and would have allowed VM to increase their foot print and service offering.
     
  12. ALanJay

    ALanJay New Member

    122
    0
    Jun 14, 2000
    London,...
    Price - the cost of such hardware would be more and for customers on the network there would be no advantage. But of course that is very short sited as VM can only sell to people who are on their cable network even though they have a broadband network as well this could have been an opportunity to offer TV to those customers as well.

    In France the major internet players are all now in TV (and in it in a big way) competing with satellite and cable (and spending money on sporting rights).
     
  13. taid

    taid New Member

    56
    0
    Oct 19, 2008

    Plus the cost of a VM subscription for even more channels which I wouldn't be watching anyway and HD channels which I couldn't watch without replacing the TV set ....

    (hauls out the old VHS recorder)
     
  14. cwaring

    cwaring VM Tivo User

    9,015
    0
    Feb 11, 2002
    Knaresboroug...
    No. That's included in the £34.50 a month. Which I think it wrong anyway :)
     
  15. yesj

    yesj New Member

    5
    0
    Feb 15, 2011
    That is the price I was quoted when Virgin phoned me after pre-registering
     
  16. bhedge

    bhedge New Member

    25
    0
    Mar 20, 2005
    Newcastle...
    I don't think anyone's mentioned it but I can't help thinking existing S1 owners could provide a good PR opportunity for VM/TiVo. After all how many technology companies have this many loyal and enthusiastic users for a tech device that is 11 years old and hasn't been on the market for 8?

    I can understand why they're killing the service, but I can't help thinking that it wouldn't take that many man hours programming "legacy support" into the new servers and I think it could be really good PR to trot a few of us out to evangelise in their new ad campaign.
     
  17. yesj

    yesj New Member

    5
    0
    Feb 15, 2011
    Great idea - maybe we should email them that thought and put it on the blog
     
  18. scoopuk

    scoopuk TiVo from week 1

    216
    0
    Mar 7, 2001
    London N7
    This was my message to their message board at blog.tivo.com :

    I feel like my best friend has turned his back on me and walked out of my life forever.

    I bought Tivo in Wk 1 in the UK, spent £400 then £10/month for three years then bought what I thought was a lifetime subscription for £200. Can I have my money back please?

    I’ve been a devoted Tivo evangelist – you must have had at least 30 extra customers because of my constant praise for how it changed my life. Several I gave as presents including a rare person who lives in a cable area – I was persuading him to start forking out for subscription television and buy one of your new Virgin boxes.Now though – forget it.
    Tivo clearly isn’t reliable and you just switch the service off and leave your customers with nothing. Once bitten twice shy.

    Joshua – you are wrong – the “great majority of customers” will not have access. Cable in the UK is very limited. I live in central London – and don’t have it. Please think again.

    -----
    This is a sad day
     
  19. cwaring

    cwaring VM Tivo User

    9,015
    0
    Feb 11, 2002
    Knaresboroug...
    Cable services are available to around 50% of UK houses, so your statement is inaccurate.
     
  20. TCM2007

    TCM2007 New Member

    3,947
    0
    Dec 25, 2006
    Cable services are available to around 50% of UK houses, so his statement is entirely accurate.
     

Share This Page

spam firewall

Advertisements