1st June 2011

Discussion in 'TiVo Series 1 - UK' started by microbe, Feb 14, 2011.

  1. Gavin

    Gavin Member

    437
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    Jan 1, 2003
    Harlow, Essex

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    Is this not Carte Blanche to hack the service as Oz has been doing for years.

    It was only the fact the UK had a service that kept the gentlemans agreement running that listing data would not be done like this to prevent potential loss of income to TiVo if the listings were free.

    My tivos in the loft I have virgin media but I douobt I'll pay any more to get the TiVo service form them.
     
  2. VirginMediaPhil

    VirginMediaPhil New Member

    257
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    Nov 27, 2009
    UK
    Yeah, I've deleted it. My feelings came out a bit wrong in that post. Sorry.
     
  3. =CM=

    =CM= UK TiVo fan

    78
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    Feb 22, 2005
    London
    Can I add my :( to the afore-posted too? I'm in a VM cable area (uncertainty as the ripped-open boxes show 860MHz analogue gear) but the cost of VM does not tempt me in any way (and for those worried about Beardie, he's expert at renting his red brand without worrying about the plebs).

    After June we'll probably go the route of a DTT SD/HD big disc box, missing the season passes and general intelligence of Tivo version 1, and wondering why old Tivo gear is still lightyears ahead of old "believe in better (my arse)" and other inferior offerings.
     
  4. =CM=

    =CM= UK TiVo fan

    78
    0
    Feb 22, 2005
    London
    Can I add my :( to the afore-posted too? I'm in a VM cable area (uncertainty as the ripped-open boxes show 860MHz analogue gear) but the cost of VM does not tempt me in any way (and for those worried about Beardie, he's expert at renting his red brand without worrying about the plebs).

    After June we'll probably go the route of a DTT SD/HD big disc box, missing the season passes and general intelligence of Tivo version 1, and wondering why old Tivo gear is still lightyears ahead of old "believe in better (my arse)" and other inferior offerings.
     
  5. Pete77

    Pete77 New Member

    7,968
    0
    Aug 1, 2006
    Not Far...

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    I am not the least bit calm but utterly furious and when I have completed filing these six ghastly 600 page long Tribunal bundles I will be firing off missives to the Tivo board and to journalists covering the Virgin Media Tivo launch highlighting that this is totally unacceptable as Virgin UK has no replacement on offer for anyone living outside Virgin cable land.

    Writing to the Sky customer support address is a complete waste of time. Its the board directors of Tivo Inc in the USA and of Virgin Media that you need to concentrate your efforts on. Obviously Sky aren't going to care.

    Tivo and Virgin are extremely stupid to try this on now when the Virgin Tivo is still embryonic and they need all the good press that they can possibly get. But now the headline is "Tivo stabs customers outside Virgin Cable land in the back and leaves them with no replacement Tivo Service" and attention is drawn big time to the paucity of coverage of the Virgin Cable tv network. I bet some cretinous Virgin marketing Director who reckons this will force another 3,000 customers with a Tivo S1 who didn't want to pay the extra to sign up to Virgin cable but doesn't care about those of us not in the Virgin cable land is behind this. However I do think those of you who went on and on about coming up with our own replacement data feed and/or demanding a statement from Tivo on the position of the S1 Service helped to sign our own death warrants.:eek::mad::mad::mad:

    If they had done this in to two to three years time when the Virgin Tivo was well established and Freesat HD a great deal better opton than it is now then may be it would have been tolerated. I think serious consideration should also be given to possible ways to hack the Virgin S4 Tivo to work with DTT or satellite tuners and UK guide data and/or to importing and modifying the Australian Freesat model to provide a Freeview/Freesat HD service.

    If lots of us start posting in the US Tivocommunity and other Tivo discussing forums over in the USA about this then I think its going to make quite a lot more noise. Four months is long enough to get the decision to terminate postponed for another two or three years.

    Here are the people at Tivo Inc who should hang their heads in shame and who you need to relay your feelings on this matter to:-

    From my post on 1st July this year at http://tcf2.tivocommunity.com/tivo-vb/showthread.php?t=440478

    Code:
    Tom Rogers CEO/President [email]trogers@tivo.com[/email]
    Jim Barton Co-Founder [email]jbarton@tivo.com[/email]
    Joe Miller SVP Consumer Sales/Distribution [email]jmiller@tivo.com[/email]
    Mark Roberts SVP Consumer Products/Operations [email]mroberts@tivo.com[/email]
    Anna Brunelle VP Controller & Treasurer [email]abrunelle@tivo.com[/email]
    Jeff Klugman, Senior Vice President, Service Provider Division [email]jklugman@tivo.com[/email]
    
    See also http://pr.tivo.com/easyir/tivo/files/03.01TiVoCompanyBackgrounder.pdf

    Company Facts Founded: 1997 Publicly traded: NASDAQ: TIVO Headquarters: Alviso, CA

    Subscribers: 2.7 million

    Key Members of the Executive Team

    Tom Rogers, President and CEO
    Jim Barton, TiVo Co-Founder, Senior Vice President and CTO
    Anna Brunelle, Chief Financial Officer
    Jeff Klugman, Senior Vice President and General Manager, Service Provider Division
    Mark Roberts, Senior Vice President, Consumer Products and Operations

    Board Members

    Randy Komisar, Partner, Kleiner Perkins
    Mark W. Perry, General Partner, New Enterprise Associates
    Joe Uva, President and CEO, OMD Worldwide
    David Zaslav, President, NBC Cable
    Jeffrey T. Hinson, Independent Consultant
    Tom Wolzien, Chairman, Wolzien LLC
    William Cella, CEO of The Cella Group
    LLC Heidi Roizen, CEO of Skinny Little Things LLC
     
  6. MrNoisy

    MrNoisy New Member

    28
    0
    Jun 5, 2002
    Time for me to post a message after many trouble free TiVo years!

    It's very sad, but given it cost less than my PS3 and lasted 3 times longer it seems it was pretty good value nevertheless!

    Time to check out a Humax now I guess, but I just know it's not going to be as good... :-(
     
  7. Jolltax

    Jolltax New Member

    11
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    Aug 4, 2003
    It might be worth posting a comment on the article about the service cancellation on the 'The Register' website, they have covered the story albeit not particularly sympathetically.

    Sorry i can't post a link as my post count is too low.

    Jolltax

    EDIT : I think I can now (my comment is awaiting moderation)

    http://www.reghardware.com/2011/02/15/tivo_to_cull_old_uk_set_tops/
     
  8. futureechos

    futureechos New Member

    14
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    Jan 2, 2006
    I'd be surprised if a user community appeal will be productive but I applaud those who are trying.

    If the worst happens then I'd like to think about how we can get a new EPG on the s1's?

    There's some smart people on this forum, so where do we start?

    I presume we'll have to find a free epg, translate this to TiVo format and update the tivo's to look at this new source.

    I'm a unix sys admin and happy to help but frankly, I don't know where to start..
     
  9. abaker

    abaker New Member

    6
    0
    Feb 9, 2006
    Just sent this email to the execs at Tivo Inc:
    Tom, Jim, Joe, Mark and Anna,
    Along with many loyal UK Tivo users (read the forums!), I am dismayed that you have announced the discontinuation of the EPG for our series 1 machines. I would HAPPILY continue to pay the £10/month fee to receive the data (more since the price has been fixed for nearly 10 years), as I have been doing since 2001. When I purchased the box, I decided not to take the "lifetime" subscription, but instead pay the monthly fee as I believed (along with many others) that this would encourage Tivo to stay in the UK, maintaining a steady revenue stream. Please provide an alternative EPG (dial-up or network) so that we can continue to enjoy our LOVELY Tivo.
    I am in a VM cabled area, but to be honest, their reputation is so low in the UK that I'm loath to pay them anything, I'd rather continue to pay you.
    Please add my name to the expanding list of loyal Tivo users who wish to remain so.
     
  10. Pete77

    Pete77 New Member

    7,968
    0
    Aug 1, 2006
    Not Far...
    Here is the link to The Register article. They do ask for comments on the article and no one has made any yet. Perhaps a few of you might like to put that right.

    www.reghardware.com/2011/02/15/tivo_to_cull_old_uk_set_tops/

    It doesn't seem to make nearly enough of the fact that around 50% of Tivo's long term UK customers of the last 10 years have no way at all of continuing to receive Tivo service on a product that they have always loved and been leading evangelists for just when Tivo needs their support with their V+ box owning friends.:mad::mad::mad:

    Also they don't mention that S1 Tivo service is still being provided to customers in the USA. The argument that we have had a few free months cuts no ice whatsoever to those of with a Lifetime Tivo subscription.:thumbsdown::thumbsdown::thumbsdown:
     
  11. Jo.Cassady

    Jo.Cassady New Member

    183
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    Jul 21, 2002
    Hi,

    I found out about this thanks to coverage on The Register

    This is an utter disgrace


    Can I have my £200 back for my Lifetime subscription, then?
     
  12. Jo.Cassady

    Jo.Cassady New Member

    183
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    Jul 21, 2002
    Or you could complain vociferously to TiVo, don't give up just yet :)
     
  13. Glen

    Glen New Member

    175
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    May 9, 2004
    South Coast, UK
    With the greatest of respect, don't hold your breath for a reply. I've sent them emails before, and even sent letters to Tom and Jim, and have never ever received a reply, or even as little as an acknowledgement.
     
  14. cwaring

    cwaring VM Tivo User

    9,015
    0
    Feb 11, 2002
    Knaresboroug...
    What a load of rubbish. If their "rep" is so low, how come they're the second largest consumer broadband supplier after BT, have more customers than Sky in places where their service is available and is constantly adding subscribers to its users base?

    Yes, they have some problems in some areas, but your comment is simply not bourne out by the facts.
    Well the "lifetime" of the box (which is what that word means in this context) ends of June 1. So, no :rolleyes:

    Which ends on June 1.
     
  15. Bluefastcar

    Bluefastcar New Member

    12
    0
    Nov 3, 2004
    Just to express my support to everyone in trying to get Tivo to change its mind. I've posted my Tivo blog reply, the CEO and his collegues next. Best electronic device I've ever had (well second behind my Nokia 6310i). My missus is devastated. :confused::confused:
     
  16. cwaring

    cwaring VM Tivo User

    9,015
    0
    Feb 11, 2002
    Knaresboroug...
    Well, that would be more than a little difficult, don't you think? :confused: :rolleyes:

    This won't affect them in the slightest as it has nothing to do with them.

    It's a good spin on the truth, but that's all it is.

    Ahh yes. Un-founded conspiracy theories. Just what the cause needs.

    A completely agree.
     
  17. davisa

    davisa New Member

    207
    0
    Feb 19, 2002
    ... Virgin UK has no replacement on offer for anyone living outside Virgin cable land.
    Actually it would be quite easy - a Virgin TiVo Freeview box. Good way to expand the customer base...
     
  18. cwaring

    cwaring VM Tivo User

    9,015
    0
    Feb 11, 2002
    Knaresboroug...
    A fair point. I had forgotten about that. They did do a Freeview box once. They don't anymore. Not sure why they stopped.

    (Well, it was someone else's of course. They just re-badged it I think :))
     
  19. davisa

    davisa New Member

    207
    0
    Feb 19, 2002
    187 posts and I finally made a fair point. See, its not all bad.
     
  20. cwaring

    cwaring VM Tivo User

    9,015
    0
    Feb 11, 2002
    Knaresboroug...
    :p

    There must be a good reason they haven't done so. Possibly a financial one.
     

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