1st June 2011

Discussion in 'TiVo Series 1 - UK' started by microbe, Feb 14, 2011.

  1. Feb 15, 2011 #41 of 625
    TCM2007

    TCM2007 Active Member

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    They could have sent you cheques every month too I suppose.

    You got years of service from an obsolete product which went off sale eight years ago. That's excellent customer service above and beyond what is necessary, not "sucking".
     
  2. Feb 15, 2011 #42 of 625
    Queb

    Queb VM TiVo 08/03

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    Shame to see the service end, but we've all been on borrowed time for a number of years ? But I do agree that TiVo probably dont know there isnt a blanket coverage on VM.
     
  3. Feb 15, 2011 #43 of 625
    TCM2007

    TCM2007 Active Member

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    I believe they promised to do that some years ago. Worth reminding them.
     
  4. Feb 15, 2011 #44 of 625
    PhilG

    PhilG New Member

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    or if not anger, then at least that there are those of us with NO SENSIBLE EQUIVALENT CHOICE
     
  5. Feb 15, 2011 #45 of 625
    katman

    katman New Member

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    I commented as well, including the fact that that I am less than 50 feet from the cable and Virgin WONT connect me because they say its too expensive !
     
  6. Feb 15, 2011 #46 of 625
    Glen

    Glen New Member

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    omg! i would be getting hold of Richard Branson on that one! That must be so frustrating having it that close but so far!
     
  7. Feb 15, 2011 #47 of 625
    healeydave

    healeydave from tivoland.com

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    Never-the-less, they are stopping a service customers paid to be provided for what they thought would continue whilst their systems remained operational.

    I think because the system is (purposely) severely crippled by design in the absence of an EPG makes this argument not so clean cut as you make out.

    The fact that they left the UK high & dry with an obsolete product was also not the fault of the customer and yet many stayed faithful!
     
  8. Feb 15, 2011 #48 of 625
    DB70+

    DB70+ New Member

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    I too am within 50feet of the VM cable as as we are in aprivate road Vm will not connect.

    I agree we have had the benefit of an obsolete product, but that does not mean it has no value.

    Surely if they have announced they are stopping the feed it would not be illegal to discuss a legitimate alternative.

    D
     
  9. Feb 15, 2011 #49 of 625
    TCM2007

    TCM2007 Active Member

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    Well I can't believe that once it became clear that TiVo had abandoned the UK in 2002/3 that anyone thought that "Lifetime" meant forever. Well, I can believe that some people would because people can be quite odd about these things sometimes.

    Lifetime was a marketing tool, and it meant "no monthly sub on that unit, ever" not "service will continue forever". It was commitment on payment, not a commitment on service.

    If I'd been told in 2000 that my £199 would buy 10 years of service worth £1,200 I'd have thought that a very fair deal.
     
  10. Feb 15, 2011 #50 of 625
    Glen

    Glen New Member

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    It would be like Microsoft releasing the Xbox 360, and then effectively bricking the original xbox console from working anymore!
     
  11. Feb 15, 2011 #51 of 625
    Glen

    Glen New Member

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    true, but TiVo themselves said that they would continue to support the S1 boxes and had no plans to change this. If the deal with Virgin hadn't happened, the service wouldn't be being stopped.
     
  12. Feb 15, 2011 #52 of 625
    TCM2007

    TCM2007 Active Member

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    More like Nintendo launching the Wii and bricking the SNES.
     
  13. Feb 15, 2011 #53 of 625
    TCM2007

    TCM2007 Active Member

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    That's probably true, although there would have come a point eventually when they stopped it.
     
  14. Feb 15, 2011 #54 of 625
    Glen

    Glen New Member

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    I have an original Xbox and it still works. They aren't physically allowed to prevent me from playing games which i have purchased for the console no matter how old it is, in the console. My Sega Master System still works, despite the fact that Sega no longer do games consoles.
     
  15. Feb 15, 2011 #55 of 625
    Glen

    Glen New Member

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  16. Feb 15, 2011 #56 of 625
    DB70+

    DB70+ New Member

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    Nr Reading
    But rather than just stopping the feed, why not change the link to another EPG, something like Digiguide and let the user pay the subscription direct to the EPG supplier.

    Everybody happy.


    D
     
  17. Feb 15, 2011 #57 of 625
    Glen

    Glen New Member

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    does anyone know of any online site where i can find out where the nearest cable link is>?
     
  18. Feb 15, 2011 #58 of 625
    TCM2007

    TCM2007 Active Member

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    Somewhere in the attic is an analogue Sky box. I'm sure I have a pre-GSM phone in a drawer. There's a portable analogue TV in there too. All obsolete tech, now bricked because the services they relied on no longer exist. Happens to everything eventually!
     
  19. Feb 15, 2011 #59 of 625
    TCM2007

    TCM2007 Active Member

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    It's worth asking the Q, but it's probably contractual with Virgin that no-one else offers the TiVo service for sale. Certainly the "exclusive" word was much bandied about.
     
  20. Feb 15, 2011 #60 of 625
    Glen

    Glen New Member

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    the sky analogue box relies on the analogue sky system as the phone relies on the analogue network. neither can operate stand alone. my xbox original can quite happily run games without needing any outside networks or connections.
     

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