1st June 2011

Discussion in 'TiVo Series 1 - UK' started by microbe, Feb 14, 2011.

  1. Feb 15, 2011 #21 of 625
    redddevil

    redddevil New Member

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    Feb 3, 2003
    Leicester UK

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    I have 2 with network cards and 2 working via dial up and none of them has yet been pronounced dead so as stated above what does 'lifetime' service actually mean?
    Also if I want to complain whom do I complain to? Is it Tivo, VM or BSkyB?
     
  2. Feb 15, 2011 #22 of 625
    spitfires

    spitfires wassock

    724
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    Dec 19, 2006
    South Coast, UK
    Fret not - they have generously given us 3.5 months to sort out a replacement.

    Once our alternative is up and running it just means you will need to buy a shiny new hard disc kit to install and away you go. Think of the benefits: brand new disc; more recording capacity; mode 0; 2 hour live buffer; etc. :cool::up:
     
  3. Feb 15, 2011 #23 of 625
    jonphil

    jonphil New Member

    524
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    Aug 7, 2002
    Derbyshire, UK
    How would that be different? Is someone going to be able to provide the guide data though another method. I hope so, but at the same time wouldn't be keen on paying.
     
  4. Feb 15, 2011 #24 of 625
    spitfires

    spitfires wassock

    724
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    Dec 19, 2006
    South Coast, UK
    Well since TiVo don't support getting your guide data via the network in the UK (hint: they didn't supply the network card) then it's all of it - dial-up or network card.
     
  5. Feb 15, 2011 #25 of 625
    spitfires

    spitfires wassock

    724
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    Dec 19, 2006
    South Coast, UK

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    Yes.
     
  6. Feb 15, 2011 #26 of 625
    AMc

    AMc Active Member

    2,623
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    Mar 22, 2002
    East of England
    I've just fed back on their article and emailed them this...

    Perhaps we can make someone reconsider this course of action, there's no harm in trying IMHO.
     
  7. Feb 15, 2011 #27 of 625
    spitfires

    spitfires wassock

    724
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    Dec 19, 2006
    South Coast, UK
    Not what you think it means :(

    From Clause 15 of your Agreement
    "Lifetime" means (and always has meant) a rolling 30-day period.
     
  8. Feb 15, 2011 #28 of 625
    TCM2007

    TCM2007 New Member

    3,947
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    Dec 25, 2006
    It meant that you didn't pay any monthly fees for as long as the service existed, as opposed to the alternative, which was to pay £10 a month.
     
  9. Feb 15, 2011 #29 of 625
    sad_tivo_man

    sad_tivo_man New Member

    106
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    Apr 27, 2003
    But what about those who can't?

    TiVo Inc suck....
     
  10. Feb 15, 2011 #30 of 625
    sad_tivo_man

    sad_tivo_man New Member

    106
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    Apr 27, 2003
    TiVo Inc. http://blog.tivo.com/2011/02/1123/ Please post a comment...TiVo's attitude really sucks bigtime. They could have kept the service going.
     
  11. Feb 15, 2011 #31 of 625
    healeydave

    healeydave from tivoland.com

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    Jun 4, 2003
    Midlands
    I'm amazed at some of the initial calm replies, my gut instinct on the news was that people would be furious and it would provoke a lot of bad publicity for TiVo.

    If TiVo's terms were to provide EPG for as long as the service existed and they are the ones pulling the plug, perhaps a refund of is in order?

    I wonder if they think pulling the plug on the series 1 will have some sort of forcible upgrade effect to the Virgin product?
    It never ceases to amaze me how little understanding TiVo Inc have regarding the cable availability in the UK.
    I am positive anyone still running a UK Tivo would probably upgrade by default if they were able to, so tactics like this are completely un-necessary!
     
  12. Feb 15, 2011 #32 of 625
    PhilG

    PhilG New Member

    905
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    Jan 15, 2002
    My comment is awaiting moderation - let's see if it actually gets posted.....
     
  13. Feb 15, 2011 #33 of 625
    Ian_m

    Ian_m Active Member

    1,518
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    Jan 9, 2001
    Southampton,...
    :mad:
     
  14. Feb 15, 2011 #34 of 625
    sad_tivo_man

    sad_tivo_man New Member

    106
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    Apr 27, 2003
    They have been told but in their arrogance/naivety/stupidity have chosen to ignore it.

    Wonder if in a few years time, when the gloss has gone off their 'wedding' with VM and something newer and shinier behoves into view, that TiVo Inc will dump their VM customer base as well?
     
  15. Feb 15, 2011 #35 of 625
    AMc

    AMc Active Member

    2,623
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    Mar 22, 2002
    East of England
    My polite comment is also awaiting moderation.
    When Virgin's sales guy rang me there were no offers available for those of us outside their TV service area - even though I'm a ADSL and phone customer.
     
  16. Feb 15, 2011 #36 of 625
    ramtops

    ramtops New Member

    31
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    Sep 26, 2005
    near Bristol
    So you'd like people to do it all for you free of charge? What contribution might you make?
     
  17. Feb 15, 2011 #37 of 625
    Glen

    Glen New Member

    175
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    May 9, 2004
    South Coast, UK
    i sincerely hope that tivo send one final update to our boxes that will turn off the nag screens that come with with the reduced functionality. Mine would make an excellent CCTV DVR! sad news tho! would love to have the new tivo, but virgin aren't in my area, and apparently have no intention of being so either. I just hope that Sky do something (which i doubt) to make my sky hd box at least someway similar to what tivo can do! the end of an era!
     
  18. Feb 15, 2011 #38 of 625
    ramtops

    ramtops New Member

    31
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    Sep 26, 2005
    near Bristol
    Have commented thus:

    "I’ve been a loyal Tivo user for ten years or more, paying you a tenner a month all that time for the best PVR ever. And now you’re withdrawing it …

    I live in Kingston-upon-Hull. There is no Virgin Media here; there’ll never be Virgin Media here, and so you have cut off a service with which we have been extremely happy, and were happy to continue paying for.

    Please recosider this decision – Virgin’s cable coverage is not that wide, and lots of existing customers are being set adrift. It’s a sad day."
     
  19. Feb 15, 2011 #39 of 625
    spitfires

    spitfires wassock

    724
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    Dec 19, 2006
    South Coast, UK
    +1. Can't see any of them ever getting published.

    Please do send them in though - we need the blinkered ostriches in Tivo Towers to appreciate the depth of anger and resentment that is brewing in our normally stoic British tea-cups. :mad:
     
  20. Feb 15, 2011 #40 of 625
    Glen

    Glen New Member

    175
    0
    May 9, 2004
    South Coast, UK
    i've had my say!
     

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