Advertisements I spoke to someone today on the Executive customer service at Tivo, was complaining about many things, including the Premiere being out for a year and a half, and the lack of development for it, and how its still buggy and unreliable for me. I get the black screens and even though I told them I a having the problem, they won't see that I get the update now so my Tivo is actually usable. I usually reboot it 2-3 times a week. I was told this. I am not a beta tester and not under any NDA. I was told that within a month (which means 2-3 months probably) a major upgrade to Tivo will be released, its in beta now and scheduled to be released soon. This new update will bring all the screens and menu's to HD as well as other enhancements. Since Tivo is on 14.9 and this is a major upgrade, I would assume it will be 15.0. I hope they also finally figure out how to use the second core on the processor. He did say that it fixes a lot of the lag that many people have been experiencing.