£50 Back from Virgin !

Discussion in 'VirginMedia TV with TiVo - UK' started by fergiet, Jul 7, 2011.

  1. RichardJH

    RichardJH New Member

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    Oct 7, 2002
    Hanworth....
    Yes I guessed I was one of the earliest BUT I don't see that will make any difference to the refund criteria.

    :- extract from the announcement made by Alex Green of Virgin Media.

    We were all earliest buyers at £149.95 and had to have VM XL TV
     
  2. Ernie_C

    Ernie_C New Member

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    Feb 20, 2011
    Yes but you got your £149.95 price and a very early install as an S1 owner. You just happened to be a TV XL customer as well.

    As they say, "This offer cannot be used in conjunction with any other offer".

    You used your S1 status to get a very early install. You did not use your TV XL status to get a much later install.
     
  3. RichardJH

    RichardJH New Member

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    Oct 7, 2002
    Hanworth....
    Ernie

    not sure I can agree with your view. The Alex Green announcement does not use any other description but "earliest" and "XL TV".

    Do you have any reason or other info that gives rise to your view

    Richard
     
  4. Ernie_C

    Ernie_C New Member

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    Feb 20, 2011
    Richard, I have no insider information. My thoughts are exactly that but based on the following:

    1. Yourself, and perhaps others, who took very early delivery because they were S1 owners have not got the £50 off email yet. Perhaps this means that you won't be getting it.

    It is my personal opinion that this is OK as you have had an extra two months of use of the TiVo over others who were not S1 owners.

    2. Alex's statement is as follows:

    "We're conscious that the earliest buyers of this great product paid £149.95, which was an offer only available to existing Virgin Media XL TV customers at the time."

    That suggests to me that the £50 off is only coming to those that installed their TiVo under that offer and no other offer, such as the S1 owners offer. You installed yours under the S1 owners offer which just happened to have the same price as this offer mentioned in his statement.

    I do agree that this needs clarifying. Only Virgin Media can do so.
     
  5. cwaring

    cwaring VM Tivo User

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    Feb 11, 2002
    Knaresboroug...
    Because the deal for S1 owners isn't relevant to anyone else, and certainly not the general public, so why confuse the issue?
     
  6. RichardJH

    RichardJH New Member

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    Oct 7, 2002
    Hanworth....
    Once again Carl a post that says nothing and does not answer anything.
    Better to keep quiet than contribute nothing.

    At least Ernie did answer my questions.

    I guess we will have wait until Alex Green clarifies the position or hear that an early install gets the email and £50 refund
     
  7. Karnak

    Karnak 'Local'

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    Jan 13, 2003
    Given there are a lot of former S1 users, who now have a VM TiVo, presumably many of whom took VM up on their 'offer' and received an install in Feb / March, perhaps we can answer this question in short order.

    Has anyone matching this description had the email promising £50 back.
     
  8. cwaring

    cwaring VM Tivo User

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    Feb 11, 2002
    Knaresboroug...
    And, other than your commenting, once again, on my posts, what -exactly - has your post added to the thread? :rolleyes:

    Besides, actually it does. Hence my posting it.

    Your bog-standard XL Tivo-owning customer will not have known about the S1 units and won't have any clue that we got them earlier so, as I said, why confuse the issue :confused:
     
  9. RichardJH

    RichardJH New Member

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    Oct 7, 2002
    Hanworth....
    Carl it is you who is confusing the issue in Alex Greens statement he indicates only the earliest buyers and his reference to existing XL TV customers is correct in that any early adopter had to go on to the XL package to qualify for the 1TB Tivo @ £149.

    If you can remember that people were having to go onto the XL package just to get a Tivo.

    Carl please note I have an interest in this thread which as you cannot qualify to get a refund it might be better for you to post on subjects that either you have knowledge of or personal interest in.

    Its a real shame that the somewhat helpful cwaring that we used to hear from on the old S1 Tivo UK forum has failed to come across to this forum.

    Just like rebuilding a PC cloning does not always give the best results :D:D
     
  10. richw

    richw New Member

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    Jul 27, 2002
    Bath, UK
    If he's annoying you that much, add him to your block list. It's a wonderful feature which makes this forum almost bearable at times.
     
  11. RichardJH

    RichardJH New Member

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    Oct 7, 2002
    Hanworth....
    A feature that I have used very rarely. I have a 80% to 90% tolerance level but now the annoyance is climbing near to block list time
     
  12. RichardJH

    RichardJH New Member

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    Oct 7, 2002
    Hanworth....
    That's it deed done
     
  13. beara

    beara challenging fiddler

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    Aug 23, 2002
    Hertford
    I just asked about us S1 list early adopters via twitter@virginmedia.co.uk and they've told me not to worry as they are working through all the lists to send the emails out

    Sent from my iPad using Forum Runner
     
  14. mikerr

    mikerr TiVoCentral.co.uk

    2,599
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    Jun 2, 2005
    Lancashire, UK
    Will you tell them their error if they give you £50 back ?
    Since you actually got it for free, not £149 like the rest of us...
     
  15. cwaring

    cwaring VM Tivo User

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    Feb 11, 2002
    Knaresboroug...
    Including the former S1 owners, of course. Which makes my comment entirely relevant.

    I suspect that VM are simply making no direct refererence to them for whatever reason. Like I said, to possibly not cloud the issue; "who are these former S1 owners and why did they get a special deal?" for example.

    Well that proves something that I decided against posting earlier; which was that I suspected you were only making a noise because were not content with a special early install as well as £50 off the standard price and would make any excuse to get some money back.

    I did not post that earlier I as was trying to be a little less "combative". So, seeing as I seem to be getting hassled either way, I shan't bother in future.

    And it's a pity that some people can't stop making personal comments about other users in public.

    You know what? I'm sure that someone mentioned exactly that earlier in this thread? Oh yes, I remember now. IT WAS ME :rolleyes:

    Absolute proof that sometimes (quite a lot of the time, actually, as it turns out) I do, actually, know what I'm on about :D

    What error? Myself and the other members of the Sofa event all got the same deal. As I said at the time - and on more than one occasion since - I was all ready to pay before the guy I spoke to mentioned I was getting it for free. I assumed the deal was early install with a bonus of free subs for a year. I never expected the free install.

    Interesting that another thread (in which have had minimal input including at least one very helpful post) has, once again, turned into a "have a go at cwaring" thread for no good reason; and instigated - once again - by one of the same small group of people. Perhaps there's a clue there somewhere?! (That they're the problem; not me.)
     
  16. alextegg

    alextegg Tall Member

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    May 21, 2002
    Kingston...
    ROFLMAO. Read that again, and ask yourself did I really just post that ! :D
     
  17. cwaring

    cwaring VM Tivo User

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    Feb 11, 2002
    Knaresboroug...
    That's all you have to say? You can't even bring youself to ackowledge that I have just been shown to be absolutely spot-on in my earlier post.

    Yeah. A very helpful and informative post there, alex. My point proved, I think.
     
  18. Karnak

    Karnak 'Local'

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    Jan 13, 2003
    Sigh, off piste, as always.

    Let's make this simple:
    Has any S1 owner who took VM up on their special 'S1 offer' received an email about the £50?
     
  19. Pine Cladding

    Pine Cladding Large member (Ooer!)

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    Aug 4, 2001
    Fareham, UK
    Nope!
     
  20. RichardJH

    RichardJH New Member

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    Oct 7, 2002
    Hanworth....
    No not yet. That's why I was asking the question on this and the VM Tivo forum.

    The best info I have seen to date is from the VM Tivo forum post 19 at

    http://community.virginmedia.com/t5...50-and-still-no-refund-email/m-p/597713#M9725

     

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