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Interesting question. I doubt humans ever see info on these calls, but the phone line is uneccessary. Yes, the first time each day that you check...
You can go to the bottom of the page and change the skin. Look for AVS white. I like hot pink and purple. And I'm straight. :D
Basically, yes. They bring it out, but you tell them you'll handle it, and sign the paperwork. Nobody minds getting a couple hours of free time,...
Dssturbo1, you were correct. Run through all the setup from my house, connected to the dish, to the point that the call is required, disconnect,...
Had my install today, I had waited a couple of weeks to get a Saturday afternoon appointment. The installer was older, like me, and cool. I...
It is rewarding, isn't it?
I was just thinking, the knowledge we gain through these forums makes dealing with large corporations more like collective bargaining. National...
Don't believe I have heard of anyone getting $250 activation credit. $100 Mail-in -rebate, $150 activation for some, plus various programming...
No, I think the take it or lose it aspect, saves me a trip to Reno for a couple months.
The retention rep I dealt with could not have been more pleasant and she offered up the deals. About a week earlier I had called to confirm my...
D* customer since December, don't buy any PPV's, do subscribe to Playboy, STw/SF, and got a deal that brought my cost to $82, in two payments on...
This kind of customer service attitude makes me want to contact Julie Park, National Customer Service Manager, DirecTV! :cool:
The retention # works just fine, and you do not even need to threaten to cancel. It did take four different calls with a different deal on each...
A page or so back I recounted my first two calls to retention, the first no real deal, the second =, $299 - $100 MiR, credit card or bill. The...
Ok, up late working on a design, then started reading this thread. Called retention at around 3:15 pdt , got Dana, "Yes I can offer you a HDTIvo...
