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It's most likely not a TWC problem, but a Tivo problem. Lots of people (myself included) have had cablecard eject button failure. I've resorted...
Laurie: I'm all for it. We can all share installation war stories over a nice bottle of cab while we rewind HD and we can toast Victor, J2 and...
No complaints from me, J2! You guys really had a great day in Brooklyn and were more than kind paying mulitple visits. I have nothing but praise...
I think you're right. It's the guy he was calling into to authorize the things that's the other hero of the day - his name is John. You must...
Success! All channels on both tuners!!! Thanks to Lisa and Macsamurai and alee and of course.....Victor! My savior, He knew all about this...
This is too funny. Victor is here now. Hoping for success.
Thank God!!!!!!!!! Is it insane to get so emotional about a Tivo? Someone just called and said he would be back out to me too. I knew it had to...
I agree, has to be the authorization guy. I'm going to try, but I'm having a hell of a time getting a supervisor. Been hung up on 5 times.
I fear I may have the same problem. This really sucks.
Thanks! Calling TWC now. I think I just need to get authorized.
I ran guided setup after he left. Same here with me, only basic channels. I checked the cablecard menu and both still say "waiting for CP...
Yep - if it's the same guy, he's really great. Note: Key to a successful install: Both cards that failed last week were from 2004. This time...
FINALLY! Almost success in Brooklyn. GREAT tech arrived 15 minutes early (!!!!) for a 10am to 2pm install. Had done 6 S3s this week. 20...
Yes! I've seen a couple positive Brooklyn posts, and several more in Manhattan. I'm 11231 (Carroll Gardens), so if they can do Brooklyn Heights...
REALLY sorry to hear that as I am scheduled for another cablecard install attempt tomorrow. Hang in there, we will not be defeated. And I very...
There's hope for us yet. Thanks.
Actually, I have the direct dial of a supervisor at TW that was left on my caller ID and was really helpful. I can start there.
Cripes! Is this the first report of a functioning cablecard in the greater NYC area in the past 48 or so hours? Rich: More details please for...
Yup. Keeping both my S2 AND my cablebox till all of this is resolved.
Hi Lisa: Well I'm 10am to 2pm, so looks like you get your shot first. Even though last Saturday went poorly for me, I have to say that I got a...
