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Throughout this episode I have constantly tried to figure out at what point I am nitpicking vs. trying to solve a valid issue. In my opinion, I...
Excuse me? Have you actually read this thread or did you just read the last post? If you would read the thread you would see that I contacted...
Well, here I am again. Just reporting on the total and complete inability of Tivo to even understand a simple issue, let alone resolve it. I...
Have you ever been able to stream from a Roamio on Tivo Online? I seem to recall now that I think on it that streaming from a Roamio is not...
When it "failed to play" what exactly were the symptoms? Did you get the spinny circle and did it eventually give up and say it could not contact...
It is currently Thursday May 28th and I have not been able to play anything for a couple days on either of my Tivos using the Tivo Online web...
Oh crap. That means it needs to be fixed and I have no idea how to alert Tivo about something as esoteric as this. Even the supervisors are...
OK, I can report possible success. Based on my further investigation below and the fact that no one else seems to be reporting it, this now looks...
Well, it is now the next morning and while many of the affected channels have gone back to normal, not all of them have. For example, the left...
Well, I called Tivo and reported the issue but I am not optimistic that the person I spoke to actually understood the full extent of the issue....
Tivo Bolt, Comcast (metro Detroit), TE3 This afternoon (5-19-20) I noticed suddenly that many channels (I'm estimating maybe 30%) are missing...
Well, Lez at Executive Relations actually called me today to tell me the issue was resolved. When I told him they had (once again) only resolved...
Do you think this is a physical / contact issue or do you think that re-seating the connector causes some sort of re-boot? And do you re-seat both...
So does that mean those of us still on TE3 (20.7.4b.RC3-USC-11-849) will likely never get the fix? Paul
No way. I have had my fill of inept support and I have found the chat people are even more worthless than the phone people. I called the guy...
Well, here we are a week later and the Executive Relations person never called me back with a promised status report. However, I just noticed...
I've been chasing a similar guide data issue since early March on our old Roamio (now just used for OTA). Two months, four support tickets (which...
And in an unexpected development, someone from the Tivo Executive Relations team just called me in response to my Email. So the...
Yes to all. Here's a synopsis as best I can remember. This involves our Roamio which had been retired from cable service and was being used as...
I decided to just chill for a while since I am not using the Roamio any more. In a week or so I may call corporate if nothing else happens. Paul
