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Thanks Joe. I definitely see people dropping by to say goodbye. While it may seem like TiVo is giving up on DVR, it's not really true. We are...
Hi
Updated OP to state: "We have now (10/29) deployed a software update, version 21.9.2.1.v8-USM-12, that contains a kernel update that fixes the...
TiVo.com will be back In-Stock tomorrow, 10/30/2019.
Please make sure you are using a "high speed" HDMI cable. It needs to be rated for 18 Gbps or you may see drop outs or HDCP errors due to low...
We have tested a fix for this issue internally and will be updating a few boxes over the weekend. We have identified several customers with both...
We received a USB driver update this evening and initial tests look good. We will test with internal users over the weekend and hopefully have a...
Clearly our QE testing fell short here. I have placed Edge for Cable out-of-stock until we have validated a fix for this. If you are having a...
I investigated this a bit with engineering and here is what I have learned: With TiVo BOLT, BOLT+, BOLT VOX, BOLT OTA and with MINI VOX, we...
All boxes on the same account should share the same MAK. We are tracking the TTG issue where transfers to a PC cause the Edge to restart. I'm...
Sorry, but not that are rated for 24/7 AV usage.
Yes, I should update my original post. We're investigating a TA problem right now. Our TA simulator works fine, but we've heard that some Cisco...
Firmware update. Hardware is totally fine, and we have access to the new firmware now. We need to integrate, test and certify.
I'm not going to hate on Sony or Dolby, but I can tell you that TiVo is going to support DV low latency with Edge in the future. I just don't have...
I think you should be good-to-go now. Please force a connection to the service and try scheduling transfers again.
I will check your box today and make sure it is enabled for transfers. One thing that has changed is that Edge does not have a blue light on the...
I believe we have addressed the service activation issue. The security keys for the 1st batch of units had not propagated through the back-end...
I have checked into this and there is a newer version of Broadcom firmware that will allow us to support Dolby Vision Low Latency with TiVo Edge...
As of now, we have not identified any Sony TV's that support standard Dolby Vision. My personal TV at home is a Sony XBR 55X950F and with TiVo...