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Update - TiVo had been stuck on the 'guided setup' since Jan 16. Had not tried anything all week. Yesterday (1-23) it went through the connection...
FYI - no, I have a different ISP.
SianG, I saw a recommendation somewhere to check for firmware updates for the router. But other network devices using the same router are working...
So I really have a mess now....stupidly tried to do Guided Setup. Guess I hoped something would break free. But now the box is stuck in a setup...
Exact same issue - also last connected 1/10. Have done all the troubleshooting as suggested with no issues, but still get N11 - connection...