I use my Roamio Plus in the office where the router, etc is, then have minis in the other rooms. I got a vox remote with the dongle and can't get it to pair with the 2 minis I've tried. It will pair with the Roamio fine. I have a slide remote that pairs fine with the same minis (using its own dongle).
I did get it to pair once but then couldn't control anything and had to reboot the mini. On the bedroom mini I don't get anything so it doesnt seem like the living room mini is the problem.
I've tried the tivo+back reset and tivo+tv power reset with no changes.
Anyone else using a vox remote with minis or having problems?
@rhoelzer I'm also having problems. I've tried 3 different remotes/USB dongles on 2 different minis (I have 7 Minis in my house). I've yet to get it to work.
@TiVo_Ted Have you guys found anything that might be preventing this from pairing? I'm assuming 1st generation Minis are able to use the voice remote?
Add me to the list. I bought two Vox remotes, one paired perfectly with my Roamio Plus, but I can only get IR working with my 1st gen Mini. Both are updated to hydra.
Ditto as of 12/2. Hoping for an update soon. Although I will say, at the Bolt the remote works flawlessly. I'm really amazed by how it recognizes every voice command I throw at it.
I'm betting there is a problem with the USB dongles. I wonder if a standard Bluetooth dongle would work. I'll try to find the one I had for a previous use.
I'm betting there is a problem with the USB dongles. I wonder if a standard Bluetooth dongle would work. I'll try to find the one I had for a previous use.
The reset procedure linked above works for the Mini Vox and "I Think" should work with the second generation Mini (the one with the RF built in - A93xxxx TSNs), as well as the Roamios.
The original Mini doesn't support the RF remote natively, so the reset procedure I posted won't won't work for those boxes until/unless TiVo enables that functionality for them (presuming the RF/BT dongle is present).
It certainly appears that the v1 (A92) Minis are not loading the software to activate the BT dongle. After getting nowhere with 3 different Minis, I tried the dongle on one of our Roamio Pros and it paired almost instantly. Then went back to the Mini, did a global reset, and got nothing. I then put the remote and my iPad in pairing mode and the iPad saw the remote, and the remote tried to pair (but, of course, timed out). So it seems the remote will try to pair with ANY BT host, but of course will be unsuccessful without the correct response. What all this seems to indicate is that the dongles are never even getting turned on attached to an A92 mini.
I have moved the Vox remote to the other Pro, where it is working fine, but I bought it for use with a Mini. If this doesn't get resolved soon, I'll send it back and get another Slide Pro.
I have reported it to TiVo, but they have asked me to run all of the tests which of course do not work. They told me they would escalate it, but the more people that report the problem the better. Hopefully, Ted, VP at TiVo and who has been active on these forums, will do something about it.
I installed my Mini Vox last night. After updating the software, initializing, etc., I was unable to pair the remote. I did a reset of the Mini (clear/enter/clear/221/clear) and reset the remote. Still unable to pair it. I went back about 2 hours later and it automatically paired the first time I used it. Maybe it needs some time? @TiVo_Ted
My first generation Mini Paired fairly quickly. Only problem is a handful of buttons wouldn't work (most notably the Tivo button). Still getting the V66 error on Mini anyway so using it at all is still frustrating.
Hello - I have an A92 Mini and also am experiencing the BT pair issue. I tried everything in the thread and then called the dreaded tech support. After 45 minutes of troubleshooting (including just about everything we tried here) and also confirming that the VOX remote itself works (paired to my Bolt no problem) the tech acknowledged that they have a known issue here and that the engineers are working for a "speedy" resolution (of course he could not give me exact timing). He opened a case for me and it is logged in my tivo account. Typical release before you test scenario! Hoping they resolve soon.
I got a Vox remote without a dongle. But I have an old dongle from a TiVo Slide remote. Will that dongle work with my new Vox remote and a non-4K Mini and/or Roamio?
My Son received the mini vox for Christmas. We finally got it up and running with Hydra today. I tried to pair the remote for the first time and the lights flashed 5 times like it was supossed to when it's paired. After that the remote only controls the TV. It does nothing when I press any Tivo functions. Now the remote is basically useless. I was on the phone with customer support and they are sending me a new remote. Hopefully that works. I'm confused though with the dongle that was mentioned above. My older slide remote's came with the dongle. I don't believe a dongle was included with the mini vox. Can someone let me know if I missed something?
Thanks so much @rhoelzer. I will try that later on and try to get it to work. Funny how TiVo didn't give me those options when I was on the phone with tech support yesterday. They sent a new remote so as long as the new remote works I will be happy.
Had the same problem with the new remote. I did a factory reset and tried again and finally it worked. Now I finally can use the vox. My Son loves it!
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