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Old 09-08-2014, 02:38 PM   #1
lujan
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Join Date: May 2010
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Guide Data

I'm only getting less than 4 days of guide data. Anyone else having this problem? Do I need to connect to the TiVo Service in order to have the complete 9 days of guide data download?
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Old 09-08-2014, 04:13 PM   #2
jrtroo
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That is what I would try first.
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Old 09-08-2014, 06:50 PM   #3
lujan
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Quote:
Originally Posted by jrtroo View Post
That is what I would try first.
Didn't work, don't know why it's only showing 4 days of guide data?
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Old 09-08-2014, 07:06 PM   #4
JWhites
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Have you tried running through the guided setup again?
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Old 09-08-2014, 08:22 PM   #5
nooneuknow
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Location: Cox Cable Market, NV
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Under System Information:

When was the last successful:

TiVo Service connection?
Indexing?
GC (Garbage Collection)?

You might have to pull the (signal source) coax for long enough to free up enough resources to let all of these complete. If you have a tuning adapter, they sometimes need to have their power pulled off long enough to let all these complete.

Try Clear Program Information and To Do List (with coax disconnected), and see if they all complete.

If all that fails, intentionally use zip code 00000 for guided setup, use "Tiny TiVo" as your provider, keeping coax disconnected, preferably, let all the things in the list complete, then use the correct zip code and provider, not connecting the coax until all have completed, and the guide data is full.
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Cisco tuning adapters should never be used inline (using the TA coax OUT port) to connect a TiVo, if MoCA is in use. Use a splitter w/PoE filter on leg to TA, use other leg for the TiVo. Enjoy!
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Old 09-09-2014, 07:15 PM   #6
lujan
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I finally called TiVo technical support and they had me go to:

Settings & Messages
Help
Restart or Reset
Clear Program Information & To Do List

Once it rebooted twice, it connected to TiVo Service and downloaded the Info again and I now seem to have all of the guide data for 2 weeks. Thanks for the responses.
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Old 09-09-2014, 10:59 PM   #7
JWhites
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Yay glad it's working.
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