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Old 06-09-2014, 11:11 PM   #1
pninen
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Join Date: Jun 2003
Posts: 103
Suggestions stopped after TW lineup chg

TW just went thru a big lineup change in San Diego. After the Lineup change, I was told by TiVo to repeat guided setup, which I did. Within a couple of days things were back to normal, except...

All suggestions stopped recording.

I have tried:
1. power cycleing TiVo and tuning adapter.
2. resetting thumbs.
3. turning suggestions off and then back on.

I have read several threads about suggestions stopping, and they seem to be filled with folklore.

I'm on a TiVo Premier XL4 with Tuning Adapter, TW San Diego.
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Old 06-10-2014, 10:41 AM   #2
59er
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Join Date: Mar 2008
Location: New York, NY
Posts: 335
I'd force a few connections and also give it time.
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Old 06-10-2014, 02:38 PM   #3
pninen
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Join Date: Jun 2003
Posts: 103
Quote:
Originally Posted by 59er View Post
I'd force a few connections and also give it time.
I have forced connections. (also normal connections are happening)

The TW change, and my guided setup was 5/28/2014.

We're now two weeks later.
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Old 06-10-2014, 07:02 PM   #4
WithoutATrace
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Join Date: Jun 2014
Posts: 3
My channel guide is now up-to-date, but my TiVo suggestions are not working either. There must be something wrong on TiVo's end of things. I hope this feature is fixed soon, because I quite like it.
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Old 06-13-2014, 09:38 PM   #5
pninen
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Join Date: Jun 2003
Posts: 103
Two suggestions have recorded now, two weeks after the lineup change.

Both were spanish-language, and I don't speak spanish. They were unrelated to anything I had thumbs-up on.

I've had two calls with TiVo support, and nobody can give me any help. One guy told me to power cycle the TiVo. When I explained that I had already done that he told me I was uncooperative, and hung up.

The other guy told me to delete a lot of programs to make space. I don't think this is right, because the TiVo was recording suggestions like crazy the day before the TW lineup change, and stopped the day of, and I'm not storing more programs now than I was then. However, I have spent a lot of time pushing buttons to delete over 100 programs. Didn't help. In the last 24 hours, again no suggestions recorded.
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