ARCHIVE THREAD: Old TiVo Programme Listings/Schedule Errors

[martinwh]

Edit by moderator GarySargent:

This thread contains old (at least a month old) reports of guide data problems. New problems should be reported in this thread and will eventually be archived to this one so that the thread is less cluttered and easier to read.

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Why the new thread?

What was wrong with http://www.avsforum.com/ubbtivo/Foru...ML/000200.html (except the embarassment it may cause TiVo)?

Martin

[xneilj]

Nothing to do with embarassment, you just posted before I'd had a chance to close the old one . We try not to let threads get too long as it can cause problems with the board software so it's common practice across all forums to close long running threads and start a fresh one (e.g. see the thread(s) about donating for a new server). I've made a few other changes tonight and we now have 3 separate threads to report the type of problems usually found in the old error thread.

Neil.

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See the TiVo UK FAQ at http://www.tivoukfaq.com

[pauljs]

KT15
Sky Digital
BBC Choice 160
Eastenders
22:00
Description always refers to repeats of old shows on UK Gold etc..
This programme is the daily repeat of the current BBC1 show

[Verne]

IP4 1LZ
NTL Analogue cable
Sky One
Channel 01
Stargate SG-1
Monday's at 21:00

Programme description is always for the following week's episode.

[coderus]

IP3 9TQ
C400 (Paramount)
Provider - NTL Digital Plus
Guide Data should only be from 19:00 -> 0400.

[manolan]

- Postcode SW6
- Service Provider Aerial
- Channel Name BBC2SE
- Channel Number 33
- Programme Name Look and Read
- Time/Date of airing Tue/Thu 11:30am
- Problem encountered Described as "Drama", so my TiVo keeps recording it, but it is an educational programme (as the description reveals).


[This message has been edited by manolan (edited 05-04-2001).]

[Ianl]

Postcode : GU2
- Service Provider: analog cable
Channel Name: UK gold
- Channel Number : 8
- Programme Name: the Bill
- Time/Date of airing: every weekday, 3 times a day - Problem encountered: description is the same for every episode for the forseable future, but is specific to one episode

[Richardr]

- Postcode AL3 (but national service)
- Service Provider Sky Digital
- Channel Name - BBC1
- Channel Number - 101
- Programme Name - Weekend Watchdog / Top of the Pops
- Time/Date of airing - 11 May - 7:00 & 7:30
- Problem encountered

Tonight on BBC1 Watchdog was followed by Top of the Pops. Unfortunately via TIVO, if you recorded both, Watchdog recorded until 7:30, Top of the Pops started 7:35. TOTP was correct, 5 minutes was missed out on Watchdog.

Seems strange that 5 minutes can go missing from a channel!

Still nothing like as bad as the ITV schedule tonight which I notice is in a different thread.

[OzSat]

Postcode: OX5
Service Provider: Sky Digital
Channel Name Sky Sports 1
Channel Number: 401
Programme Name: several
Time/Date of airing: from midnight on Saturday 12th May
Problem encountered: revised schedule published is not implemented into TiVo so Sunday morning times and programmes are wrong

[Brangdon]

Postcode: NG10
Service Provider: OnDigital
Channel Name: UKPANI (Paramount/Nickelodeon)
Programme Name: Dharma & Greg
Time/Date of airing: 7:30pm 14 May

TiVo lists this slot as Sister, Sister. It should be Dharma & Greg.

I am pretty sure this is a generic problem for UKPANI programmes between 7pm and 8pm. It's as if TiVo did not switch from Nickelodeon to Paramount until an hour late.

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It's only television.

[Automan]

Postcode - BN25
Service Provider - Sky Digital
Channel Name - Hallmark
Channel Number - 190
Programme Name - Flambards
Time/Date of airing 11:00 14/5 & 15/5
Problem encountered - Flambards is not in this time slot? Some cop show with Dick Van Dyke "Diagnosis Murder" instead.

Sky EPG is also in error for this program as well.

Automan.

[earthling]

- Postcode TW9 3HD
- Service Provider (aerial, Sky Digital, etc.) SKY
- Channel Name BBC CHOICE
- Channel Number ?
- Programme Name Alistair McGowan's Big Impression
- Time/Date of airing 19-May-01 20:30
- Problem encountered A different program name altogether appears in the guide

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Thanks in advance.

Chris

[Maclynn]

B43 7HX
SKY
BBC1
Channel 101
East Enders
19.30
15/5/01
Description is for an episode that is years out of date.
How on earth is this possible.
Mike.

[alunj]

CF61
Sky Digi
BBC2 Wales
102
A History of Britain
15 May 2001 9:00 reported as start time by tivo
This is corrrect for BBC2 UK but wales started at 9:30 PM
All other programs after this were also wrong e.g. God the devil and Bob Should be 11:35 On BBC2 Wa but show as the UK time.

[BrianHughes]

BT15 5DZ
Channel 400 (Paramount Comedy Channel)
Provider - NTL Digital Plus
Guide Data should only be from 7pm to 4am This channel is not avaliable at other times.

Originally posted by xneilj:

- Postcode
- Service Provider (aerial, Sky Digital, etc.)
- Channel Name
- Channel Number
- Programme Name
- Time/Date of airing
- Problem encountered

MK6
SkyDigital
Sky Premiere 1
301
Fight Club
20/5/01 02:00
The whole schedule for SkyPrem1 is wrong - according to Sky's EPG (for example) Fight Club is on at 02:00 - yet Tivo does'nt even have a film starting at 2am!!!

BTW - what good is this anyway? Is the info passed to Tivo?

Andy

[Ianl]

Postcode : GU2
- Service Provider: analog cable
Channel Name: UK gold
- Channel Number : 8
- Programme Name: the Bill
- Time/Date of airing: every weekday, 3 times a day
- Problem encountered:they seem to pick one episode description and use it for all episodes in a 7 to 10 day period

Channel Name:sky one
Channel Number : 7
- Programme Name:Buffy the vampire slayer and Angel
- Time/Date of airing:fridays 8pm and 9pm

some episodes have corect descriptions but others are a generic description of the program rather than the specific episode and list people that have left the series


also once the description is in the to do list it does not seem to get updated, therefore you can get two diferent descriptions for the same program depending on whether you look from the to do list or live tv

Ian.

[tivo_boj]

Postcode SS13
Service Provider (aerial, Sky Digital, etc.)Aerial (Carlton) & Ondigital (Meridian)
Channel Name BBC1 BBC2 ITV Channel four
Channel Number 1,2,3,4 C23 C26 C30 C33
Programme Name Several eg Mesiah on sunday/Monday not shown
Problem encountered Lack of prgram data. ITV just states LWT for this satrday, BBC1 shows items like Movie, and "to be announced"

[tivo_boj]

In the other thread "Server problems?", is a big issue on the amount of data for BBC, Channel 4 and ITV. It seems a move recently has been to reduce this less than a week. I beleive we must have a full two weeks in advance, upated daily to ensure a full two weeks.

This needs to be raised with TIVO (has Ted return from paternatity leave or is someone else from Tivo monitoring this forum)and Tribune. Without this the TIVO is no "fit for purpose" and could result in returns stating this for the reason.


Please Help

- Postcode
- Service Provider (aerial, Sky Digital, etc.)
- Channel Name
- Channel Number
- Programme Name
- Time/Date of airing
- Problem encountered
-----------------------------------------------------
-RH8 0TY
-Aerial + Sky Digital
-BBC1; BBC2; ITV; Ch4
-Terrestrial Ch57; Ch63; Ch60; Ch53
-No programme data after 1st June, although the "System Data" screen reports programme data to 9th June.
Daily calls are being made successfully.

[Maclynn]

Looking at this thread I do hope TiVo dont have a long term contract with their listing providers.
If they do we will be sitting down with a TV mag and doing lots of manual recordings.
TiVo should be aware that the new Pace/Sky box will use their own EPG listings, which are far more accurate, and this alone may tempt away potential, or existing, customers.
Mike.

[Richardr]

In the unlikely event that an entry in this thread is better than an entry in the sever problems thread:

Postcode: AL3
Service provider: Aerial
Channel name: ITV (London Weekend)
Channel Number: 61

I have nothing from 7am tomorrow to 1:05 Sunday morning.

Note I also pick up Anglia (another ITV region) on channel 28 and it is the same. Programmes begin from 1:05am Sunday morning on both regions.

I have no reason to record from ITV (since they do not appear on Sky my viewing of ITV has dropped to live football only), but the lack of Saturday programmes does not make sense.

[Tim.Lad]

OL5 9LQ
Aerial + Sky Digital
BBC1; BBC2; ITV; Ch4; Ch5
Terrestrial Ch101; Ch102; Ch49; Ch104; Ch105
No programme data after 1st June, although the "System Data" screen reports programme data to 14th June.
Daily calls are being made successfully.

7 days of data is not good enough what is being done about this ?

[tivo_boj]

Neil,

you started this thread, what is happening with the information it contains.

It seem this and the "server problem" thread are not having the desired effect as people are still having problems, and we have a lack of feedback (including our other avenue, CS).

If Tribune are monitoring this - whats the story on the lack of data for BBC,ITV ,Channel 4 etc.

If Tivo are monitoring this - Is it a tribune problem or a tivo problem (server etc.

[xneilj]

The people responsible for providing the guide data are supposed to be monitoring these threads (although not providing direct feedback). At the moment, based on reports from several people, things appear to have been a little worse than usual and with Ted more or less away at the moment we'll have to wait and see what he says when he comes back whether there is something being done to improve the quality and reliability of the data.

I personally never seem to have much of a problem with the guide data (except when very late programme changes occur) but there are quite a few people who are unhappy with the guide data (perhaps for their region?) so it looks like things need to improve for some people at least.

For the time being I urge people to keep reporting problems here so that if nothing else it shows TiVo how many problems there are.

Neil.

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See the TiVo UK FAQ at http://www.tivoukfaq.com

[Bateman]

Simpsons descriptions are starting to be constintly wrong again after a few months of being correct and last weekend it recorded what it thought was simpsons but was actually a very unfunny police academy.

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Charles Astwood
http://www.astwood.com

[Ken Jude]

- AL7 1RH
- Sky Digital
- Channel 4
- 104
- Channel 4 Racing
- 13:45/28th May 2001
- Was listed as "Destiny's Child" in concert!

[OzSat]

<FONT COLOR="Red">World Cup football today means very different schedules this afternoon for BBC-2 Northern Ireland and Wales - although TiVo does not reflect these.

It would seem that the same schedule is being used for BBC-2 England, Wales and Northern Ireland. The BBC-2 Scotland schedule is correct.</FONT c>

Very angry that my season pass for Friends has recently been interfering with my season pass for Buffy.

Those damn seasons passes are too dumb. They record every repeat of a programme, which with E4 showing programmes about 15 times a week causes no end of hassle.

My particular problem was the occasional scheduling of Friends at 8.30 on a Friday, which overrode my Buffy at 8.00. Which meant I missed the season finale. Grrrrrrrr.


TV schedules like Digiguide, know all the information about a programme including the Series and Episode numbers. Why can't Tivo use this information - which they must surely have, to grab only one copy of an episode per season pass ? Even better, allow me to subscribe to a single series (or multiple series) as I choose.

[cjhcjh]

Postcode: SW1V 3RY
OnDigital
E4 (Channel 42)
Thurs June 14th 9pm

- Tivo EPG had Friends from 9pm until 10pm and ER from 10pm until 11pm.
- Actual broadcast was Friends 9pm-9.30pm and ER 9.30pm-10.30pm