sorry in advance if this issue has been posted again and again. but I need folks who can understand my frustration and maybe help with my issues.
I been using TIVO since it first came out in 2000. I am on my 4th Tivo which is the Roamio basic. I love TiVo and really cannot imagine watching TV without it....I used it for 15 years. But as of now, i have cut TIVO off because TWC cannot get it to work. I am using regular cable box right now for the time being.
I am in the South Pasadena CA area. I moved here in 2010, had a TIVO HD then. TWC came out with the TA and it worked but every once in a while I would experience missing channels....it was easy fix then, i just pull the usb cable from TA, plug it back it in and let it search for the signal.
I upgraded to Roamio basic this past February and this is when the missing channels got bad. Every 4 to 6 weeks, channels would drop, they would pair the cable card again and it worked fine until the next time it drops.
3 weeks ago it really got bad because all the channels dropped except the OTA ones.....TWC cannot get it to work, we changed TA, cable card, line test both outside on the street and in my house.....they finally blamed it on Roamio. After 3 weeks, i gave in, TWC installed cable box and TV is working now.
my issues are different from others because it has been working for the past 5 years so what changed? some on the forum said Roamio Plus will fix the problem but I used Roamio basic for 6 month, it was working.
I would like to get Tivo Roamio working again. Appreciate if you guys can help with a solution.