Okay, so I'm trying to troubleshoot an ongoing problem I've had with streaming from my Tivo Roamio Plus. Both in home and out of home I have issues with from time to time.
In home, I normal get a download failed message if I setup multiple recordings to transfer overnight. I have to restart them in the morning and on occasion I have to do this multiple times before I can download a program or two.
Outside the Home, I can stream for 30-45 minutes without any issues and then it just stops suddenly. At times, I can restart it shortly after by exiting the stream and reloading it. Other times it seems as the Stream just completely dropped offline as the app won't find it for 10-15 minutes.
I'm starting to think both of these issues are temperature related. Can you all tell me what temperature your Tivo app reports when going to settings icon (gear) and then click on "system information" and then finally click on "Full System Information" and tell me what "System Temp" reads?
Mine right now is reading 45C. After some streaming I see it as high as 62-63C. That seems pretty hot to me. Perhaps my stream chip is overheating... I've never received any sort of message on the Tivo itself that says anything about too high a temp.
I'm ONLY looking for Tivo Roamio PLUS and PRO users feedback, and not stand alone stream users.
Thanks in advance!
*** Update 4/19/2014 --- So after playing with it all day, I can confirm that my streaming issues are definitely temperature related. Seems that anything about 62 or 63, the stream drops offline.
I opened the Tivo case and had a fan blowing air across the motherboard. Temps were 20-30 degrees COOLER than with the case closed --- any NO ISSUES WHATSOEVER. Was able to download and stream to multiple devices without any interruptions for hours. After putting the top case back on the Tivo, the temps climbed up to the 60's and the Stream dropped offline.
Now --- the question is what to do about it? The one small fan in the Tivo is running, but I'm not sure if it's running at full speed. Is there anyway to tell? The stand alone stream had a fan speed readout, but I can't find anything for the built in stream on the Roamio's.
There are 3 heatsinks on 3 chips. I'm not sure which one is for the streaming chip, but all 3 heatsinks aren't attached very securely --- they have this little spring clip that holds them in place. I was thinking of putting some heatsink compound between the heatsink and chip.
I talked to Tivo today and told them all of this. They said there was no indication or log of my Tivo overheating at all. Since there was no WARRANTY seal on the screws, I didn't think opening the case would void my warranty, but they say it has and won't do an exchange. They are still "looking into the issue" though. So who knows what that means.
For those of you having Streaming issues both in home and out of home -- this is PROBABLY the issue!!!!