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Old 09-17-2016, 10:23 PM   #1
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Join Date: Oct 2015
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Tivo Premiere missing show data...

A new show called Designated Survivor is starting this next week. My Tivo does NOT have any of the data for the show (I am OTA only). This is just one of many issues that I have had since they did the major update (either last year or the beginning of this year). My zip code is correct and everything else with the account information looks okay.

If anyone has any ideas or suggestions, your input will be greatly appreciated. Thanks in advance.

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Old 09-18-2016, 03:24 AM   #2
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This is the latest Rovi guide update. If you have no guide data, all channels with same/no guide info, then you need to force 1 or 2 Tivo Connections (Settings/Network/Connect to Tivo Service), but if you have a message about an service update, you need to reboot the Tivo (it would be about 1+ hr or more.) Then you can do the service connections.

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Old 09-19-2016, 02:04 AM   #3
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That's the standard response from Tivo, but as I can attest, this is nonsense. I have the same problems with my OTA service. Channel data is missing, channels are marked TBA, channels are mislabeled (one that is supposed to be current TV is actually a shopping channel for example). Neither of my Premiers is really usable. I've followed their advice (2 connections, one reboot), and done repeated guided setups. All this does is add back over 300 'channels' that don't actually exist! There are serious problems for some of the OTA folks out there, and Tivo isn't interested.

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