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Old 02-16-2014, 01:08 PM   #1
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Join Date: Feb 2014
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MoCA not getting Info

Have cable router plugged with ethernet to airport extreme Airport extreme then into Roamio plus with ethernet. I am setting up MoCa network to Mini. The mini connects but when it tries to get Info process is interrupted Error message states to check UDP and TCP ports. According to what I read if "NAT portmapping Protocol" is checked it should allow software on device to open ports as necessary I have attempted many times tried rebooting everything

any suggestions for getting past this problem

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Old 02-16-2014, 03:14 PM   #2
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Join Date: Mar 2006
Posts: 904
The Airport isn't acting as a router is it (I don't know a lot about it the Apple stuff!)? Have you told the Roamio Plus to act as a MOCA gateway instead of just ethernet?


I believe you need to select the "use this DVR to create a MoCA network" if you haven't already, were are you seeing the port mapping question prompt? Is that on the TiVo or the Airport extreme?

Unless the Airport Extreme isn't acting as a router then there shouldn't be any need for any ports to be remapped as that's typically something you need to to do with your internet router so that apps like multi-player games or communication apps like Skype might to talk to something outside your network.

When I setup my Mini the first time, I used ethernet on a good network connection then moved it to MoCA and to the room it was to be in, after I knew it all worked correctly. That way it was easier to figure out what was wrong in case hooking it up to MoCA right away didn't work.

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