TiVo Community
TiVo Community
TiVo Community
Go Back   TiVo Community > Underground Playground > TiVo Upgrade Center
TiVo Community
Forum Jump
Thread Tools
Old 10-09-2014, 11:19 AM   #1
Registered User
rassi's Avatar
Join Date: Jul 2003
Location: NE Ohio
Posts: 128
Question Reboot takes 30 min, video stuttering

I have a Roamio Plus and recently the unit has started to spontaneously reboot. The rebooting process takes on average 30 min. When the TiVo video finally plays, it stutters. Once in the main menu, trying to watch TV usually doesn't work, and playing recorded shows is iffy at best, usually with a lot of stuttering.

I'm guessing this is my HD failing.

I talked to TiVo tech support and they want to RMA the unit. I am pretty computer savvy, so I have no problem fixing the system if it's just the Hd. Just wondering if I'm better off to do that (replace HD myself) or let them send me a whole new (refurb) unit?

Do HD's put into Roamios still need to be prepped?

Also, is there any way to save my existing recordings?


Last edited by rassi; 10-09-2014 at 11:21 AM. Reason: added question
rassi is offline   Reply With Quote
Old 10-09-2014, 07:35 PM   #2
TiVoholic by the bay
ThAbtO's Avatar
Join Date: Apr 2000
Location: SF Bay Area
Posts: 6,621
You would be better to RMA (send) the box rather than to void the warranty by just opening the cover. They will send you another box (most likely a refurbished box). You would most likely have to pay to ship it in. They may need your credit card to cover the cost of the replacement and refund when they receive the defective unit (cross ship).

They might deactivate your box and activate the replacement when you call so if you can copy the recordings (if possible).

You may not be able to copy the recordings if its rebooting. The only way is with it running, connected to your network and use Tivo Desktop ($15), KMTTG and PyTivo (free options) to transfer them to the computer.

Original S1 (Recycle Heaven)
Series 2 (PLS, sold)
TiVo HD (XL, PLS, "652")
Juliet Basic (4XL, PLS)


No Amazon Prime? Join
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
to start streaming on Roamio/Bolt!

Last edited by ThAbtO; 10-09-2014 at 07:41 PM.
ThAbtO is offline   Reply With Quote
Old 10-09-2014, 08:41 PM   #3
Registered User
rassi's Avatar
Join Date: Jul 2003
Location: NE Ohio
Posts: 128
It's not stable enough to get it to do anything, I don't think it could transfer anything. I did call for an RMA and they are sending out the new box tomorrow.

rassi is offline   Reply With Quote
Old 10-10-2014, 05:28 AM   #4
TiVo User Since 2007
Join Date: Feb 2011
Location: Cox Cable Market, Southern NV
Posts: 3,554
That definitely sounds like a hard drive issue to me. The long boot time, and the intro video stuttering are signs of the drive not being able to read well.

Another symptom, is that after selecting System Information, the values will be blank, and take several seconds, or even a minute to fully populate.

I'm just posting this for others who might come across this thread, since I'm late to the party (RMA already in process).

TiVo is dead!... Long live TiFaux?...
nooneuknow is offline   Reply With Quote
Old 10-10-2014, 08:32 PM   #5
der Neuerer
jmbach's Avatar
Join Date: Jan 2009
Posts: 1,509
If it is booting slow and rebooting, it could be the hard drive or even the flash drive. As much trouble you are having, I would be more concerned with the flash drive. RMA is the way to go.

"Delay is preferable to error" - Thomas Jefferson
"If I have seen further it is by standing on the shoulders of Giants" - Sir Isaac Newton
jmbach is offline   Reply With Quote
Forum Jump

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


TiVo Community
Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.
vBulletin Skins by: Relivo Media

(C) 2016 DBNet - All Rights Reserved. No information may be posted elsewhere without written permission.
TiVoŽ is a registered trademark of TiVo Inc. This site is not owned or operated by TiVo Inc.
All times are GMT -5. The time now is 06:26 AM.
Page generated in 0.12505794 seconds (47.61% PHP - 52.39% MySQL) with 18 queries