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Old 06-17-2016, 01:13 PM   #1
jcole66
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Location: District of Columbia
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Comcast OnDemand App Vanished???

Hi everyone...
I've noticed my Comcast OnDemand App that has been listed under 'My Shows' for ages is no longer there.

Anyone else have this issue? Know a solution???

Thanks for the assistance!

-James

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Old 06-17-2016, 01:50 PM   #2
feparker
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Quote:
Originally Posted by jcole66 View Post
Hi everyone...
I've noticed my Comcast OnDemand App that has been listed under 'My Shows' for ages is no longer there.

Anyone else have this issue? Know a solution???

Thanks for the assistance!

-James
I'm having the same issue today. I have forced multiple connections, restarted the TiVo several times, and even ran guided setup again. Nothing brought it back. This has happened before, and eventually came back after I gave up, so hopefully it comes back soon.

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Old 06-17-2016, 02:16 PM   #3
jrtroo
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Its probably a comcast issue. Either they are having problems or goofed up your cablecard pairing.

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Old 06-17-2016, 03:53 PM   #4
feparker
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And, as quickly as it disappeared, mine just reappeared and is working again.

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Old 06-17-2016, 04:04 PM   #5
jcole66
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Hmmm Mine is still gone. Hopefully it will come back on its own...

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Old 06-17-2016, 04:28 PM   #6
DeltaOne
Mount Airy, MD
 
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Quote:
Originally Posted by jcole66 View Post
I've noticed my Comcast OnDemand App that has been listed under 'My Shows' for ages is no longer there.
Same here. Yesterday the OnDemand app was there but didn't work. Today the app is gone...

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Old 06-17-2016, 04:29 PM   #7
tim254
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I chatted with TiVo tech support and they said:

"Looks like the unit is missing the required groups that allows access to the On Demand from Comcast. We have received several reports where customers in the Maryland/Virginia area once had the XOD Launch Point, but it has gone missing.
We are investigating now, and we hope to have a resolution soon.

Thank you for reporting this issue. "

So, please report it to TiVo if you are having this issue.

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Old 06-17-2016, 06:56 PM   #8
CCourtney
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Good to know it's isolated to one area at least. Checked mine just now in Sacramento, CA area and XOD is working fine.

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Old 06-18-2016, 07:21 AM   #9
DeltaOne
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My last post was about 5:30...by 8 pm or so the OnDemand app was back and working normally.

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Old 06-18-2016, 01:04 PM   #10
jcole66
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So as of this morning, my Comcast On-Demand is back. Strange issue but glad its working again.

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