Hi. Here’s a real puzzle I’m working. After going thru a major upgrade to my home network I’m seeing something very suspicious results when downloading HD programs using TiVO Desktop Plus, Version 2.3.8 (412370) from my new Roamio Plus over MoCA to my PC running Win 7 Pro 64x. Basically, some channels (Smithsonian, Velocity, Discovery) always fail at some point in the transfer while some channels (typically PBS related) are rock solid. I’m using Verizon FiOS here in the Washington, DC area. Now consider this. My Roamio Plus DVR allows me to download programs (via Steam feature) from my DVR to my iOS mobile devices. Transferring the same programs that failed transfer via TiVO Desktop are successfully transferred using the “Stream” feature. The problem seems to point to an unreliable TiVO Desktop program.
QUESTION: Can anyone explain the unreliability of TiVO Desktop Plus downloads or the dramatic difference in Desktop Plus download reliability performance between non-premium channels?
Here’s some more background on this matter. The TiVO Desktop reliability problem started before my Dec 2013 home network upgrade. Previously, I had a 9 Mbps Ethernet connection between my Series 3 TiVO and my PC using Netgear powerline adapters. Around mid-2013 Desktop transfers between TiVO and my PC would suddenly stop w/o explanation other than the red X on the Desktop transfer status listing. The downloads are very ‘clean’ up to the point of failure. This was a new development. I blamed the drops on the powerline adapters.
This past December I changed my home network to use MoCA by having Verizon remotely enable the MoCA capability in my FiOS ONT box and shifted over to a coax connection to the router. I also upgraded my Verizon router to the Rev I version of the MI424WR router (from a Rev C version) and replaced the Series 3 TiVO with the Roamio Plus DVR. I installed a Netgear MoCA adapter and a new Netgear Ethernet 5-port switch to distribute IP services to my TiVO, TV, DVD Player, and Wii console, all located in my media center which is one floor down from my router & PC. With the MoCA setup my TiVO Desktop Plus download speed went from ~9.3 Mbps to ~97 (yes 97) Mbps as measured using the PC Magazine NetPerSec utility on my PC. With the higher speed (6 Gigs in about 10 minutes) I now use Desktop Plus more often and can test more often. There is no doubt that downloading the HD PBS related channels (and the Weather Channel) is much more reliable than downloading the few other HD channels I’ve tested.
Any help would be appreciated. Thanks