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Old 01-10-2014, 03:11 PM   #1
karlegas
Karl Egas
 
Join Date: Dec 2013
Posts: 10
Smile Transfere Lifetime Service from Elite Premiere to Roamio Plus (Yes! Tivo did it)

The last December bought a Tivo Roamio Plus from ABT.com with the offer $339.99, expecting sell my Tivo Elite Premiere aka 4XL wiht LTS and purchase a Lifetime Service for $399 for the new Tivo Roamio Plus.

I realized later that my account doesn't shows the Multi-Service Discount (MSD) the first month of service for the Tivo Roamio Plus, I chat today with Tivo via online and the represent told me that I don't qualify for MSD monthly or lifetime so I was decided to cancel my service and return my brand new Tivo Roamio Plus.

I called to Tivo Customer Service and request cancel the service and they asked me why, I explained that I did not get any discount anyways being a loyal customer for years and several Tivos in my account. The represent inquiry me if I got the discount in the Lifetime Service $100 I would get, I answered NO, so he put me on hold for a while and comeback with this offer.

Tivo will transfer my actual Lifetime Service from the Elite Premiere to my Roamio Plus, and I will pay $199 for get a Lifetime Service for the old Elite Premiere. I will save $200 or $100 depending if you qualify or not for the MSD.

The Elite Premiere I will sell on Ebay to recover the cost of my $199 LTS and the new Roamio Plus, so I can ask more to Tivo.

The represent name is Victor, kudos for him and Tivo.
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Old 01-14-2014, 11:35 PM   #2
Starfury9
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Join Date: Oct 2013
Posts: 15
Xl4

How much are you selling the XL4 for?
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