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Old 01-07-2014, 01:30 PM   #1
timr_42
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Location: st louis, MO
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Roamio Brand

While talking to Tivo about some of the issues I'm having with my new Roamio(not all solved yet), I noticed in the system info screen, the Manufacturer Brand line had "Tivo Customer Support" in it.

I asked the rep on the phone but she didn't seem to know, she sounded confused that it was there.

Anyone else have this? What does that mean?
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Old 01-07-2014, 01:34 PM   #2
Gary-B
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That's there for if it's a cable company supplied Tivo, it would have Suddenlink Customer Support and their phone number there.
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Old 01-07-2014, 01:54 PM   #3
timr_42
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Quote:
Originally Posted by Gary-B View Post
That's there for if it's a cable company supplied Tivo, it would have Suddenlink Customer Support and their phone number there.
So, if you purchase it from Tivo(like I did), they all say that?

It's not a problem, but just seemed strange and when I asked a Tivo CS, they didn't know either.
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