Originally Posted by marklyn
Have you checked via the system info screen to see if you have the latest?
If not, check it and if it's not the latest, force a connection.
Yes, it has the latest. But the point I was making is that the latest is apparently stored on the motherboard - and perhaps the HD too.
During the out of the box setup, I eventually got to the screen that clearly stated a service update was available and would be installed.
Two days later, dropping in a brand new 3TB drive, I never encountered the 'service update' screen during guided setup but I still have the latest software.