My first post, so please be gentle.
I purchased a TiVo Mini from Amazon for use with my TiVo Roamio Basic using Ethernet.
I am unable to get past the guided setup on the mini. It tries to update the software, but then just returns to guided setup. I do not believe the software update succeeds, because the software version shown using the Info button does not change and is not the latest version. No network error when going through guided setup.
Talked with TiVo support, and they said I should just return the mini. (I already paid lifetime when activating it!) My TiVo account shows the mini is activated. The Roamio works fine.
Anyone seen this before or have an idea how to resolve? I would rather not have to return it.