Originally Posted by Fred C Dobbs
It takes a while to get through, but all the techs are knowledgeable about the TA/CC issues.
You are kidding, right??!!??!!
With all the dealings I have with TWC, I have found that the general help number "techs" for the most part are not knowledgable, & just read from a script.
The CC number is better, as long as there is not a problem with pairing and/or the tuning adapter.
I just don't deal with the regular "techs" anymore.