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Old 12-11-2013, 01:24 PM   #1
rsnaider
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Join Date: Apr 2002
Location: Long Island, NY
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Roamio iOS Stream issue

I have an issue with the iOS app on multiple devices in my house.

I had to replace my Roamio Pro last month and now I have two entries in the app, one for the old TSN and one for new TSN. I have called TiVo and they tell me there is no way to get rid of the orphan entry and I find that hard to believe.

I tried to remove the app, reboot the device, and reinstall but old box still appears.

I am wondering if anyone here has seen this behavior in the iOS app and know how to remove boxes that are no longer active or on my account.

If I login with MAK I only see my active boxes but if I use my tivo.com account which is needed for OOH I see the old box as well.

Anyone???
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Old 12-11-2013, 03:59 PM   #2
mdscott
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Ron - I have had a similar issue with trying to get a Humax DVR/DVD deleted from my account for the past 10 years. The best I have been able to do is to have it shown as inactive. That may be sufficient to keep it out of the iOS App listings.

Good Luck
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