TiVo Community
TiVo Community
TiVo Community
Go Back   TiVo Community > Main TiVo Forums > TiVo Roamio DVRs
TiVo Community
Forum Jump
Thread Tools Rate Thread
Old 11-16-2013, 10:03 PM   #1
Registered User
Join Date: Aug 2013
Posts: 298
Tried to order my first PPV (TWC)

I tried to order tonight's UFC card on Time Warner Cable here in NY. I called it in like normal about an hour before and didn't mention the TiVo as I thought I had read this would be straight forward if I called it in. 10 Eastern rolled around (actually I had set up a manual recording for the channel and didn't check it until maybe 10:10) and I had a message saying the Tuning Adapter wouldn't tune the channel. I called back and after being on hold for approximately 10 minutes, I found a rep and explained that perhaps my setup caused some problem. He transferred me to "the tuning adapter people" which sounded a lot like a busy signal. I called back and again I was transferred to a busy signal.

Since I was about half hour in and had missed a good portion of the product, I called back to cancel. Here I was informed that the rep could not tell if I had been charged for four days and I needed to call back then. I questioned this, but he persisted. I fear that this is going to be a nightmare to get this charge off when it appears. Time Warner Cable is my favorite!

abovethesink is offline   Reply With Quote
Forum Jump

Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


TiVo Community
Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.
vBulletin Skins by: Relivo Media

(C) 2016 DBNet - All Rights Reserved. No information may be posted elsewhere without written permission.
TiVoŽ is a registered trademark of TiVo Inc. This site is not owned or operated by TiVo Inc.
All times are GMT -5. The time now is 07:11 AM.
Page generated in 0.11364293 seconds (38.91% PHP - 61.09% MySQL) with 16 queries