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Old 11-16-2013, 06:07 PM   #1
burk
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Join Date: Nov 2013
Posts: 1
UFC PPV and Error V58

I picked up a Premiere TiVo about 4 months ago and for the first time today, I want to order a PPV event. When I switch to the Comcast PPV channel, I get the following error "This channel is not authorized. Contact your cable provider at 1-877-367-8486 for more information (V58)."

I've spoken to people at both TiVo and Comcast now and the final person I talked to at Comcast said that if I just order the event, the channel will work when the event starts. That's a little less than an hour from now and I'm not convinced this is going to work.

Has anyone else had this issue and is it really just a matter of having the program ordered and the channel will then work?

Thanks!
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Old 11-16-2013, 10:51 PM   #2
AdamNJ
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Join Date: Aug 2013
Location: Dunellen, NJ
Posts: 283
Quote:
Originally Posted by burk View Post
I picked up a Premiere TiVo about 4 months ago and for the first time today, I want to order a PPV event. When I switch to the Comcast PPV channel, I get the following error "This channel is not authorized. Contact your cable provider at 1-877-367-8486 for more information (V58)."

I've spoken to people at both TiVo and Comcast now and the final person I talked to at Comcast said that if I just order the event, the channel will work when the event starts. That's a little less than an hour from now and I'm not convinced this is going to work.

Has anyone else had this issue and is it really just a matter of having the program ordered and the channel will then work?

Thanks!

So, did it work?
__________________
Roamio Pro, wired ethernet
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Old 11-22-2013, 09:23 AM   #3
ScaryMike
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Join Date: Aug 2002
Location: Madison, WI
Posts: 200
Quote:
Originally Posted by AdamNJ View Post
So, did it work?
I have had no luck getting PPV through tivo.

picture
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Old 11-22-2013, 10:13 AM   #4
tatergator1
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Join Date: Mar 2008
Location: Columbus, Ohio
Posts: 685
Quote:
Originally Posted by ScaryMike View Post
I have had no luck getting PPV through tivo.

picture
Did you actually order that event over the phone from your cable co? On a Tivo, you won't see the typical info screens and options to order directly from the TV like you would with the cable co box. You can, however, order the event and the cable company systems should authorize that channel for that particular event.

I've never done it myself, but know others have done so successfully.
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Old 11-22-2013, 10:50 AM   #5
ScaryMike
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Join Date: Aug 2002
Location: Madison, WI
Posts: 200
Quote:
Originally Posted by tatergator1 View Post
Did you actually order that event over the phone from your cable co? On a Tivo, you won't see the typical info screens and options to order directly from the TV like you would with the cable co box. You can, however, order the event and the cable company systems should authorize that channel for that particular event.

I've never done it myself, but know others have done so successfully.
Yes, ordered over the phone.
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