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Old 10-08-2013, 10:55 PM   #1
drawz
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Join Date: Aug 2011
Posts: 10
Guide data missing?

My guide data is all gone on my Roamio Pro, which was previously working just fine. Got a warning yesterday (that I didn't see until now) that guide data was about to run out. I think the errors were M59 and M60.

System Info recognizes my lifetime subscription. No problems with missed network connections. A forced network connection appears to work fine and is reported as successful, but doesn't fix the missing guide data issue.

I tried restarting and that did not make any difference either.

If it matter, I am on Comcast in Boston. No significant lineup changes recently (change to FXX a couple weeks ago was the most recent I believe).

Anyone else having this problem or have any ideas?
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Old 10-09-2013, 06:49 PM   #2
rainwater
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Join Date: Sep 2004
Posts: 5,927
You might want to run guided setup. It is possible the lineup you choose no longer exists. For some reason they will create temporary lineups and then merge them into the main lineup.
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Old 10-09-2013, 07:46 PM   #3
drawz
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Join Date: Aug 2011
Posts: 10
Good call! I had chosen the appropriate Boston suburb, which was no longer a choice despite using the same zip code. Now on "Comcast Boston" and everything is back.

Hopefully the To Do List repopulates itself quickly!
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