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Old 09-28-2013, 01:43 PM   #1
NetEmpire
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Join Date: Sep 2013
Posts: 3
Angry CableCARD/Tuning Adapter Issue Charter Rancho Cucamonga, CA

I am having an ongoing issue with my Tivo Romeo Pro tuning in certain premium and premium HD channels on Charter Rancho Cucamonga's switched digital system.

Additionally I am only able to record 4 shows, not 6 at a time.

My CableCARD is Cisco and the firmware is OS Ver: PKEY1.5.2_F.p.1601

Charter has been out over a half dozen times and switched out the CableCARD and Cisco Tuning Adapter over and over again.

When everything is rebooted I get all of the channels but within 20 minutes they start dropping. Even the ones that seem stable, can randomly drop and I end up with a recording of a black screen.

Charter is blaming Tivo.

How can I have resolve this ASAP?
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Old 09-28-2013, 01:55 PM   #2
AdamNJ
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Join Date: Aug 2013
Location: Dunellen, NJ
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Quote:
Originally Posted by NetEmpire View Post
Charter Rancho Cucamonga

My CableCARD is Cisco and the firmware is OS Ver: PKEY1.5.2_F.p.1601
See the 5/6 tuner not auth thread: http://www.tivocommunity.com/tivo-vb...d.php?t=507973

Get Charter to update the firmware on the CC. It is too old to support 6 tuners. Tivo says you need 1.5.2.2801. I am using the newest from Cisco 1.5.3.1101 and it has been working fantastic for over a week.
__________________
Roamio Pro, wired ethernet
Mini using MOCA (from the Pro)

on Cablevision Raritan Valley system (Central NJ)
w/ Cisco PKM803 CableCARD on firmware 1.5.3.1101

*** 2013 newbie to Tivo ***
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