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Old 01-29-2014, 08:44 PM   #1
gra69
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Lock-up when two channels paused

Has anyone else experienced Tivo Premiere XL4 lock-ups when they have 2 programs or more paused, and Tivo needs to change the tuner to record a program?
I'm running 20.3.8.
After I select OK to change tuner on second paused channel, the unit stops responding to remote control commands. I did discover that if I use the Tivo app on my android to tell the Tivo to 'watch' a channel, it 'unlocks' the box, and all is well. It does start recording the programs, just acts like it's locked up, until I use the app.
Ideas?
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Old 01-30-2014, 09:16 AM   #2
worachj
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The problem is also mentioned here.
http://www.tivocommunity.com/tivo-vb...d.php?t=512525

You're the first to find a way of unlocking the box without having to re-boot.
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Old 01-30-2014, 10:30 AM   #3
gra69
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Quote:
Originally Posted by worachj View Post
The problem is also mentioned here.
http://www.tivocommunity.com/tivo-vb...d.php?t=512525

You're the first to find a way of unlocking the box without having to re-boot.
Thanks!
They really need to fix this, even though they are supposedly down to two engineers. This is a quote from a news article about two weeks ago:

"According to sources within Tivo, most of the hardware team has been let go. So far, that’s five employees. A skeleton crew of two engineers has been retained to handle support for current and upcoming third-party devices."
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