Originally Posted by hammerhead77
Have had TWC for 4 years now and was using their Motorala DVR in the same location as the Tivo never a problem and still will work if I hook it back up. Tech said I have great signal, and Tivo DVR diagnostic says my signal is 97%
There's a spot in my living room entertainment center for a TiVo. When I upgrade TiVos, I don't mess with any of the wiring .. I simply unplug the old TiVo, and use all of the same wires/CableCard/etc to hook up the new TiVo.
Anyhow, my Roamio had some initial setup issues that turned out to be SNR level related. In my mind, I had already ruled out signal issues being the problem because the TiVo that the Roamio replaced (Premiere XL4) had zero issues with the signal, and neither did the TiVo before that one (Premiere).
For whatever reason, the signal was too hot for the Roamio and caused problems. I could put the old Premiere XL4 back (again, using the same wires and everything) and it ran fine. Put the new Roamio in, and got errors. Eventually noticed that the old TiVo was seeing normal SNR levels when plugged in, but for whatever reason, the Roamio (plugged into the exact same wires) was seeing super high SNR levels. The fix for me was to put a 4-way splitter between the Roamio and the wall, which dropped the SNR down to the recommended levels.
Since your signal level is 97%, this probably isn't what's goofing yours up (mine were all pegged at 100% when the SNR was too high), but it may be worth looking at the SNR levels and see if they match what TiVo suggests.
I just wanted to mention this because in my case, the fact that previous equipment worked great in the same spot I put my Roamio turned out to be misleading.
Edit: from the cable companies point-of-view, the signal level was fine the entire time.