TiVo Community
TiVo Community
TiVo Community
Go Back   TiVo Community > Main TiVo Forums > TiVo Roamio DVRs
TiVo Community
Forum Jump
Thread Tools Rate Thread
Old 03-01-2014, 02:21 PM   #1
Registered User
Join Date: Nov 2004
Location: Renton, WA
Posts: 11
Angry Roamio freeze/rebooting at random

I having a bunch of problems with the Roamio randomly freezing and rebooting in the middle of recording since yesterday. Poking around, I see some mentions of this, along with quotes that indicate that TiVo really doesn't have a clue about what's going on.

While it's most noticeable while watching live TV or recordings, it also happens at random when there is no activity on the DVR other than scheduled recordings.

So far it happened three times last night, losing chunks of Grimm and Helix, and again this morning while I was asleep, losing a chunk of CarTalk.

Any suggestions? The TiVo is directly connected to the router with no WiFi; I've rebooted the TiVo, cable modem, and router; and I don't use Netflix. Software version is 20.3.8-USA-6-846.

Last edited by pstemari : 03-01-2014 at 02:33 PM.
pstemari is offline   Reply With Quote
Old 03-01-2014, 04:27 PM   #2
Purple Ribbon Wearer
Join Date: Feb 2001
Location: North Potomac, MD
Posts: 3,418
You have hardware problems, perhaps a disk. Call up TiVo and see about a replacement, or if you're even modestly technical, debug a bit after searching the net for TiVo kickstart codes (if the debugging says you have a disk problem, you do; if it doesn't, then you might still have disk problems)

Replacing the disk itself is extremely easy.

TiVo personnel won't offer the suggestion of replacing the disk; they can't since the TiVo is not "user serviceable" and so they would have legal responsibility.
TiVo Roamio:Felix TiVo Premiere:Bob TiVo XL4:Fred TiVo HDXL:Sharon TiVoHD:Susan
CrispyCritter is offline   Reply With Quote
Old 03-04-2014, 11:38 AM   #3
Registered User
Join Date: Aug 2004
Location: Washington DC
Posts: 200
Should I do the hard drive restart on my roamio pro? I did a DVR analytics of various items with tech support and they said all the metrics they could see looked good.

My Roamio pro has rebooted twice in the past week with no constant to how or why.

Thanks for any help/insight. Hopefully with the slight uptick here on reboots this is on the server side
Andrewp75 is offline   Reply With Quote
Old 03-06-2014, 11:34 PM   #4
Registered User
Join Date: Nov 2004
Location: Renton, WA
Posts: 11

Originally Posted by CrispyCritter View Post
You have hardware problems, perhaps a disk. Call up TiVo and see about a replacement
As it turns out, I think I got a bad software update. After having it connect several times, it picked up an update and the problem hasn't resurfaced.
pstemari is offline   Reply With Quote
Old 03-07-2014, 10:50 AM   #5
Registered User
Join Date: Nov 2007
Location: Orlando, FL
Posts: 276
If it's a disk issue, you won't see a reboot again until TiVo attempts to use that sector again. I've also been dealing with reboots since approx February 20th. I start thinking it's okay after it goes a few days without rebooting, but then out the blue, it does it again.... It's been very frustrating, I just have too many recordings to replace the disk right now...
Roamio Pro + Minis
Hughes SD-DVR40 (Retired)
Sony SAT-T60 + Turbonet (Retired)
jwbelcher is offline   Reply With Quote
Forum Jump

Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off


TiVo Community
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
vBulletin Skins by: Relivo Media

(C) 2013 Magenium Solutions - All Rights Reserved. No information may be posted elsewhere without written permission.
TiVoŽ is a registered trademark of TiVo Inc. This site is not owned or operated by TiVo Inc.
All times are GMT -5. The time now is 08:32 AM.
OUR NETWORK: MyOpenRouter | TechLore | SansaCommunity | RoboCommunity | MediaSmart Home | Explore3DTV | Dijit Community | DVR Playground |