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Old 04-20-2014, 02:00 PM   #1
hornmustang
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Join Date: Sep 2013
Posts: 31
Comcast firmware Atlanta area

Has anybody in the Atlanta area had any luck getting Comcast to upgrade your cable card firmware? I'm in Cumming, GA 30041 with a Cisco cable card and still have PKEY1.5.2_F.p.1401. I have tried contacting Comcast through twitter. They responded but I could not get them to upgrade my firmware. Would love to know if anybody in the area has any success, and if so to get the name of a Comcast contact. Thanks
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Old 04-21-2014, 03:19 PM   #2
grey ghost
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Quote:
Originally Posted by hornmustang View Post
Has anybody in the Atlanta area had any luck getting Comcast to upgrade your cable card firmware? I'm in Cumming, GA 30041 with a Cisco cable card and still have PKEY1.5.2_F.p.1401. I have tried contacting Comcast through twitter. They responded but I could not get them to upgrade my firmware. Would love to know if anybody in the area has any success, and if so to get the name of a Comcast contact. Thanks
I've been working on getting my firmware upgraded since Sept. of last year and I still have the exact same firmware you do. Downgrade to 5 tuners and wait patiently for Comcast's upgrade is the only advice I can give you. Since I did that I have had no more problems.

PS-I spoke to numerous Comcast people both national and local about this matter. I have yet to have someone actually follow thru and do anything.
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Old 04-22-2014, 11:31 PM   #3
JWhites
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Currently everyone is waiting for PKEY1.5.3.1101 who are experiencing the issue.
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