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Old 07-27-2014, 07:55 PM   #1
jtonra
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iPad app shuts my tv off when i launch it

I've got a really strange problem and am looking for any ideas. Whenever I launch the TiVo iPad app, my Vizio TV shuts off. I imagine it must be some sort of issue with an HDMI protocol of some sort but I'm at a loss as to how to fix it. My Roamio is connected to a denon av receiver which then connects to the TV - all via HDMI cables. Any suggestions on how to diagnose and correct this would be much appreciated.
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Old 07-27-2014, 08:13 PM   #2
CompuJon3615
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I know this is not a solution but a temp fix could be disabling CEC on the TV.
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Old 07-28-2014, 02:24 PM   #3
jtonra
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Quote:
Originally Posted by CompuJon3615 View Post
I know this is not a solution but a temp fix could be disabling CEC on the TV.
Thanks for the suggestion. I'll give it a try tonight.
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Old 07-28-2014, 04:16 PM   #4
davezatz
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Are you sure the TV is off and that it's not just a black screen? The way TiVo handles HDMI and HDCP changed in recent months given software updates, leading to new behavior, and they just updated this support note:

http://support.tivo.com/app/answers/detail/a_id/146
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Old Yesterday, 12:15 PM   #5
jtonra
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Disabling CEC did not solve the problem - as a matter of fact is was already turned off. And to answer the other question, yes, it is definitely OFF. The power light goes out and I need to press power again on the remote to get it back usable. Any other ideas out there?
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Old Yesterday, 12:16 PM   #6
davezatz
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Yes. To further test the HDCP/HDMI theory, run the HDMI straight from the TiVo to the TV and see if the iPad still messes you up.
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Old Yesterday, 05:20 PM   #7
mrizzo80
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Odd. I have the exact same setup as you (iPad/TiVo/Denon/Vizio via HDMI) and have never experienced this. The Denon is an 887 so it's probably ~8 years old. The TV is a 2014 model.

Does your TV have an auto-power off setting? I have "Off" and "After 10 minutes" on mine. Perhaps your model has an "Immediately" setting enabled? Just a guess.
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