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Old 08-20-2013, 12:51 PM   #1
y2jdmbfan
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Shipping Charges on Tivo.com ridiculous!

They want $60 for 2-Day and over $135 for Next Day to IL Chicago suburb...Give me a break and you have to pay tax. Free shipping is 5-7 days delivery time...

Y2J
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Old 08-20-2013, 12:53 PM   #2
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They want $60 for 2-Day and over $135 for Next Day to IL Chicago suburb...Give me a break and you have to pay tax. Free shipping is 5-7 days delivery time...

Y2J
Why not order using Amazon Prime?
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Old 08-20-2013, 12:55 PM   #3
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Just gett free shipping and it costs zero. Shipping from TiVo has alwys been high to receive it within a day or two. Although the free shipping only takes a few days depending on where you live. I live in teh DC area and I think it took only three days the last time I had a box shipped from TiVo with free shipping.
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Old 08-20-2013, 01:01 PM   #4
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Originally Posted by y2jdmbfan View Post
They want $60 for 2-Day and over $135 for Next Day to IL Chicago suburb...Give me a break and you have to pay tax. Free shipping is 5-7 days delivery time...

Y2J
Don't you have a Best Buy near you? They should be getting them soon, I would think. No shipping. No delivery wait.
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Old 08-20-2013, 01:03 PM   #5
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I missed out on the Pro units from Amazon...I have Prime, so I would have definitely just snapped one up from them. Might just wait for Best Buy now...
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Old 08-20-2013, 01:15 PM   #6
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Any boxes I ever ordered from TiVo have shipped out of Texas, and made it to the Northeast in 3 to 4 business days. That's pretty awesome IMO. Especially for free shipping.
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Old 08-20-2013, 01:51 PM   #7
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The only option I had when I ordered mine this morning was $5 for 2 day.
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Old 08-20-2013, 01:53 PM   #8
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The only option I had when I ordered mine this morning was $5 for 2 day.
Double-check that order in your account. Did it stick? Because with the first order I placed, I saw the $5 offer, but then it magically changed to $96 after checkout, which I had to promptly cancel. The second order attempt had the correct prices.
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Old 08-20-2013, 01:55 PM   #9
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They said the shipping cost that shows on your order is incorrect. I called earlier to cancel my order when I saw Amazon had them and that is what they told me. I still saved over $60 on Amazon by not having to pay tax though.
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Old 08-20-2013, 02:02 PM   #10
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Ya now that I go back and look it's 59.71. On the phone now getting it fixed.
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Old 08-20-2013, 02:07 PM   #11
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Originally Posted by y2jdmbfan View Post
They want $60 for 2-Day and over $135 for Next Day to IL Chicago suburb...Give me a break and you have to pay tax. Free shipping is 5-7 days delivery time...

Y2J
They ain't Amazon. They don't have warehouses full of slaves working 24/7.

And all they ship are Tivos. I would expect shipping to be higher.

But then again they don't have the middleman either.
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Old 08-20-2013, 04:36 PM   #12
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Double-check that order in your account. Did it stick? Because with the first order I placed, I saw the $5 offer, but then it magically changed to $96 after checkout, which I had to promptly cancel. The second order attempt had the correct prices.
I'm glad I saw this note. I thought I had selected $5 shipping, but I got hit with the $60+ shipping. I phoned in, and had to cancel the original order and re-create the order on the phone.

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Old 08-20-2013, 07:33 PM   #13
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Wink good things come to those who wait

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Originally Posted by y2jdmbfan View Post
They want $60 for 2-Day and over $135 for Next Day to IL Chicago suburb...Give me a break and you have to pay tax. Free shipping is 5-7 days delivery time...

Y2J
Just go with Amazon's free 5-7 days shipping. Is 5 days REALLY that bad to wait? I mean, an additional 3 days to get it is not a big deal if you ask me. Besides, we've been waiting this long for these new TiVo Roamios so what is a few more days anyway?

As much as I love my TiVos, TV shouldn't be THAT important. And as the saying goes anyway... "all good things come to those who wait"
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Old 08-22-2013, 02:31 PM   #14
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My Roamio Pro from Amazon.com just shipped! I have Prime, so it was 3.99 for overnight shipping, no tax. I ordered it shortly after I posted the original post in this thread and figured I could wait a week or two for it...
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Old 08-22-2013, 02:48 PM   #15
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Shipping Charges on Tivo.com ridiculous!

Quote:
Originally Posted by y2jdmbfan View Post
My Roamio Pro from Amazon.com just shipped! I have Prime, so it was 3.99 for overnight shipping, no tax. I ordered it shortly after I posted the original post in this thread and figured I could wait a week or two for it...
Hello. Just out curiosity, can you please tell when did you place your order? I ordered mine 8/20. Still waiting. Thanks.
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Old 08-22-2013, 02:59 PM   #16
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I ordered my Roamio 8/20 about mid day with 2nd day Prime shipping. Got it yesterday since it shipped from a Texas warehouse.

They still show stock on the base units. Pros have been sold out since early Tues.
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Old 08-22-2013, 03:14 PM   #17
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Thank you for the information. I hope I will get it tomorrow. After that I know I will have a hard time trying to find someone that will know how to un-pair the cable card from the old premiere to the new Romeo.

My cable company in Orlando is Brighthouse Networks. They are always polite but hardly know about cable cards. Last time they deactivated my two tivos cable cards and it was a pain to activated back.
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Old 08-22-2013, 03:19 PM   #18
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Thank you for the information. I hope I will get it tomorrow. After that I know I will have a hard time trying to find someone that will know how to un-pair the cable card from the old premiere to the new Romeo.

My cable company in Orlando is Brighthouse Networks. They are always polite but hardly know about cable cards. Last time they deactivated my two tivos cable cards and it was a pain to activated back.
I don't know why you have to unpair a CC. I had to replace a CC on my Premiere XL, and I did not have to have Comcast pair the new card.
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Old 08-22-2013, 03:28 PM   #19
y2jdmbfan
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Hello. Just out curiosity, can you please tell when did you place your order? I ordered mine 8/20. Still waiting. Thanks.
Tue, Aug 20, 2013 at 1:17 PM
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Old 08-22-2013, 03:29 PM   #20
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I don't know why you have to unpair a CC. I had to replace a CC on my Premiere XL, and I did not have to have Comcast pair the new card.
Hello

Did you have only basic channels only and no tuner adapter? Just curious.


Don't know the reason why but one year ago when I exchanged a damaged tivo for a working one the basic channels did work without calling the cable company. The premium channels (HBO) did not.

I understand they need to pair the unique host id number with the cable card. Maybe I am wrong.

But will try to see without calling them to see if I get lucky.

Regards.
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Old 08-22-2013, 03:31 PM   #21
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Thank you.
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Old 08-22-2013, 03:32 PM   #22
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Hello

Did you have only basic channels only and no tuner adapter? Just curious.


Don't know the reason why but one year ago when I exchanged a damaged tivo for a working one the basic channels did work without calling the cable company. The premium channels (HBO) did not.

I understand they need to pair the unique host id number with the cable card. Maybe I am wrong.

But will try to see without calling them to see if I get lucky.

Regards.
Basic plus Digital Starter package from Comcast. Looking at getting HBO and Showtime once my Pro is setup. You were replacing a Tivo, I was replacing the CC on my XL2.
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Old 08-22-2013, 05:42 PM   #23
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After I ordered mine(free shipping) I called to bump up shipping to 2day air and was told after the order is in the system it cant be changed but the rep told me would try to see what he could do. I asked if he needed my credit card and he said no. But he could not make any promises. I was thinking I was still on the 5 to 7 day list. But I got my shipping notice yesterday and tracking number and BAM 2 day air. I checked my tracking today and it will be here tomorrow I'm calling in sick (cough) (cough) tomorrow I pick up my new multi stream card today on my lunch break. Bring on the good times
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Old 08-22-2013, 07:48 PM   #24
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I ordered from Weaknees on Tuesday because they showed they had it in stock.

On Wednesday I got an email with a title of "Your order (etc.)" which I didn't read.

Today I decided to go to that email and click the "tracking" link to see how far it had gotten.

The email was however a message that "our fraud alert system has flagged your order - call us". I think they should have called me, not sent an email. I use that credit card to ship to that address all the time - it's a valid shipping address for the credit card. I think I have bought stuff from Weaknees back to 99 as I recall, and about a year ago most recently, and over the years as well.

And then another email - your Tivo is on backorder, we HOPE to get stock next week.

Flagging the order for fraud, emailing instead of calling, and claiming to have stock when they don't - that's 3 strikes for this order. I love Weaknees but they royally screwed up on this one. But see EDIT below...

If I had ordered from Amazon, it would have shipped today - now they are quoting August 30th on Amazon.

If I order from Tivo, will they ship tomorrow? Any way of knowing if they have them to ship? If so, I'll cancel the Weaknees order.

Weaknees really put me in a jam, because I have an XL4 that has to be returned to Amazon by August 31st or never.

EDIT: Heard from Weaknees - apparently it's my fault - user error. The billing address they got was the same as the shipping address, which is not the address on the card, and no credit card company is going to authorize a charge without the billing address.

What happened was Weaknees sent an invoice, which I interpreted as a confirmation, followed 12 minutes later by the fraud alert/order needs attention email.

So my apologies to Weaknees.

Unfortunately, in the intervening time the stock did run out, which is understandable, so in the end I will order from Tivo tonight, because I'm in a rush to get it, test it out, and return the XL4.
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Old 08-22-2013, 08:31 PM   #25
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If I order from Tivo, will they ship tomorrow? Any way of knowing if they have them to ship? If so, I'll cancel the Weaknees order.
I ordered from TiVo last night, shipped today, arriving next Tues via UPS. Used free shipping.
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Old 08-23-2013, 01:24 AM   #26
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I ordered from TiVo last night, shipped today, arriving next Tues via UPS. Used free shipping.
Thanks for the info. I just did the same.

This get-it-now game is tricky. By mis-entering the order at Weaknees, I lost out on getting shipped from inventory. So I had to order from Tivo and pay 60 more.

Then I go to check on my order for the two minis at Amazon, and find I never clicked the final Place Order button, so the minis are still sitting in my cart. Okay. I go to check out, and now they say "may take an extra 1-2 days". Alright, no problem... but then on the final summary page before "place your order", it says the expected delivery date is September 10-11. That's more than 1-2 extra days. So I cancelled the Amazon order and ordered from Tivo - at list price.

Normally I only play this game for the latest iPhone
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Old 08-23-2013, 01:55 AM   #27
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I got mine straight from Tivo. Ordered it at 1 Wed. morning and it's arriving tomorrow. I used the free shipping, so I'm very pleased I didn't spend the extra money for 2 day delivery.
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Old 08-23-2013, 02:47 AM   #28
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Check here:


http://www.tivocommunity.com/tivo-vb...d.php?t=507838

Discounted pricing and cheap shipping.
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Old 08-23-2013, 08:10 AM   #29
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The last one I bought directly (a 649) made it from Dallas to my doorstep in Houston in one day with free shipping.
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Old 08-23-2013, 08:18 AM   #30
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08/23/2013 4:56 A.M. Out For Delivery
I will be sitting on my front pourch
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