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Old 01-25-2016, 10:27 AM   #1
robnalex
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Added Extended Warranty - Online Account: "We're still processing your activation"

No biggie, just curious. Got such a good deal on my Roamio OTA w/ Lifetime that I added the 3-year extended warranty last night. No problems with the Roamio, but my online account now says "We're still processing your activation. Check back in 24 hours to see change plan options."

Everything else looks right: Act. Date 09/09/2015, Pmt. Plan, "TiVo Lifetime Service", Plan End Date N/A, and "3-year extended warranty expires: 12/08/2018" however, under Device Options, it says "We're still processing your activation. Try again in 24 hours."

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Old 01-26-2016, 08:00 AM   #2
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Since money spent on an extended warranty is almost certainly money flushed down the drain, I wouldn't concern myself about it further.

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Old 01-26-2016, 09:47 AM   #3
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Since money spent on an extended warranty is almost certainly money flushed down the drain, I wouldn't concern myself about it further.
Thank you for your cheerful thoughts, completely O.T. The extended warranty was essentially free, given how little I paid for the Roamio.

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Old 01-26-2016, 09:57 AM   #4
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I also opted for the 3 year extended warranty on my lifetimed Roamio Plus, My account also said the same about "processing my activation". I generally don't do the extended warranty thing but this is my 6th Tivo and the first that has lifetime service. I didn't want to have a $450 door stop if it took a crap after the first 3 months. $40 is not a lot to pay for the peace of mind.

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Old 01-26-2016, 10:06 AM   #5
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I have a backup for everything from coffee to tomato sauce. I don't like to be without the things I use on a regular basis. When the $300 Amazon deal on the Roamio-OTA-Lifetime came back, I was seriously tempted to buy a 2nd one as a back up, so $40 was a much more sensible and economical alternative!

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Old 01-26-2016, 06:10 PM   #6
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Do you buy lottery tickets? Just in case you might win?

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Old 01-26-2016, 07:09 PM   #7
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Do you buy lottery tickets? Just in case you might win?

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Old 01-26-2016, 07:29 PM   #8
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No biggie, just curious. Got such a good deal on my Roamio OTA w/ Lifetime that I added the 3-year extended warranty last night. No problems with the Roamio, but my online account now says "We're still processing your activation. Check back in 24 hours to see change plan options."

Everything else looks right: Act. Date 09/09/2015, Pmt. Plan, "TiVo Lifetime Service", Plan End Date N/A, and "3-year extended warranty expires: 12/08/2018" however, under Device Options, it says "We're still processing your activation. Try again in 24 hours."
The Radio Shack TSR-80s TiVo uses are very slow.

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Old 01-28-2016, 01:26 AM   #9
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Cute image! I'm saving that one for sure.

Just to be clear, I'm not saying anyone here is stupid, just that buying extended warranties and lottery tickets are similarly stupid ideas. Encouragement of either is an immoral activity that potentially causes harm to others.

Eagerly awaiting anecdotal evidence of profitable extended warranties and testimonials as to the psychic benefits of same.

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Old 01-30-2016, 12:54 PM   #10
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In Internet slang, a troll (/ˈtroʊl/, /ˈtrɒl/) is a person who sows discord on the Internet by starting arguments or upsetting people, by posting inflammatory,[1] extraneous, or off-topic messages in an online community (such as a newsgroup, forum, chat room, or blog) with the deliberate intent of provoking readers into an emotional response[2] or of otherwise disrupting normal on-topic discussion,[3] often for their own amusement.

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Old 01-30-2016, 06:16 PM   #11
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In Internet slang, a troll (/ˈtroʊl/, /ˈtrɒl/) is a person who sows discord on the Internet by starting arguments or upsetting people, by posting inflammatory,[1] extraneous, or off-topic messages in an online community (such as a newsgroup, forum, chat room, or blog) with the deliberate intent of provoking readers into an emotional response[2] or of otherwise disrupting normal on-topic discussion,[3] often for their own amusement.
All true, but also not new information for anyone who has been online for more than 10 minutes. But it does give me the opportunity to point out that extended warranties are a scam similar to the state-run lotteries that also prey on the innumerate and poorly informed.

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Old 01-30-2016, 09:00 PM   #12
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All true, but also not new information for anyone who has been online for more than 10 minutes. But it does give me the opportunity to point out that extended warranties are a scam similar to the state-run lotteries that also prey on the innumerate and poorly informed.
Hi,
Run this through your calculator. New top of the line 65" Samsung 4K TV, 1 yr parts and labor. Add 2 years extended warranty for $59, for a total 3 years service. First call about 15 months to replace "one connect" box due to bad HDMI ports, service estimate w/o extended warranty, $600. Next service call 6 months later, problem was main circuit board went out causing repeated reboots. Without that "stupid" service contract, for $59, I would be out approximately $1200.
Your excessively broad, over generalized conclusions are exactly what almost all excessively broad, over generalized conclusions are....invariably incorrect.
I would also suggest that your denial about calling people "stupid" is contradicted both by your first statement and actual again in the later part of your "denial". Are we to believe your goal here was to help someone, how do you help someone by referring to them or their thinking as "stupid". Perhaps that is the way you were brought up, how did it help you?
I also buy the occasional lottery ticket, powerball, but only when the jackpot gets really high. No I do not buy the ticket(s) with the expectation that I might win, I buy a ticket to engage in the fantasy of what I would do with all of that money, usually to help out my children and other family members. I get quite a bit of "enjoyment" out of such thoughts, quite a value for a couple bucks, I would say.
If a person who invests over a grand into a Tivo, gets a little peace of mind, to have a full warranty for 3 years instead of 3 months, a lousy $40 is not too much especially if they are not technically inclined. Does peace of mind equate with stupidity?

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Old 01-31-2016, 07:46 PM   #13
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Thanks for the anecdotal evidence of profitable extended warranty. I'll bet you subscribe to the "Gambler's Fallacy" as well.

I myself am a long-time winner at slot machines; in 1974 I put 25 cents in a slot machine at John Esquela's Nugget in Carson City, Nevada; it paid out 45 cents, and I have been 20 cents up ever since. Does that anecdote prove that playing the slots is a sound investment?

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Old 01-31-2016, 07:55 PM   #14
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What the heck? People can do what they want with their own money. I think buying expensive cars or sports cars are crazy. Some people think buying computers, TiVos or 4K TVs are crazy. Smoking, Lottery Tickets, extended warranties etc.. It doesn't matter. People can do what they want with their own money. I'm sure you can pick anyone and disagree with how they spent some portion of their money. But it doesn't matter since it's their own money, they can do with it as they please. They could even flush it down the toilet if they wanted to.

Now on topic, I typically buy extended warranties for my TiVos. But not because I expect to use it(I've owned over thirty TiVos and never needed to use the extended warranty). But I buy the extended warranty to help with resale. Or if I plan on giving the TiVo to someone.

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Old 02-01-2016, 05:09 AM   #15
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What the heck? People can do what they want with their own money. I think buying expensive cars or sports cars are crazy. Some people think buying computers, TiVos or 4K TVs are crazy. Smoking, Lottery Tickets, extended warranties etc.. It doesn't matter. People can do what they want with their own money. I'm sure you can pick anyone and disagree with how they spent some portion of their money. But it doesn't matter since it's their own money, they can do with it as they please. They could even flush it down the toilet if they wanted to.

Now on topic, I typically buy extended warranties for my TiVos. But not because I expect to use it(I've owned over thirty TiVos and never needed to use the extended warranty). But I buy the extended warranty to help with resale. Or if I plan on giving the TiVo to someone.
Your last reason is very generous and make perfect sense. Kudos to you for being the first person in my experience to successfully justify the purchase of an extended warranty. I also agree with your point about how one spends one's own money; I don't care how you spend your own money. The quarrel I have is discussing it in an open forum as if it were a sensible and prudent idea. To do so, in my opinion, is to be an accessory to a widespread scam, an activity similar nature to the financial newspapers that wrote approvingly of the Ponzi scheme.

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Old 02-01-2016, 05:50 AM   #16
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What the heck? People can do what they want with their own money. I think buying expensive cars or sports cars are crazy. Some people think buying computers, TiVos or 4K TVs are crazy. Smoking, Lottery Tickets, extended warranties etc.. It doesn't matter. People can do what they want with their own money. I'm sure you can pick anyone and disagree with how they spent some portion of their money. But it doesn't matter since it's their own money, they can do with it as they please. They could even flush it down the toilet if they wanted to.

Now on topic, I typically buy extended warranties for my TiVos. But not because I expect to use it(I've owned over thirty TiVos and never needed to use the extended warranty). But I buy the extended warranty to help with resale. Or if I plan on giving the TiVo to someone.
You are not crazy. I do the same for resale on all my electronics.

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Old 02-01-2016, 05:51 AM   #17
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Thanks for the anecdotal evidence of profitable extended warranty. I'll bet you subscribe to the "Gambler's Fallacy" as well.

I myself am a long-time winner at slot machines; in 1974 I put 25 cents in a slot machine at John Esquela's Nugget in Carson City, Nevada; it paid out 45 cents, and I have been 20 cents up ever since. Does that anecdote prove that playing the slots is a sound investment?
Then, it is also a waste to buy Lifetime Service as you never know how long your unit will last!

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Old 02-02-2016, 03:00 AM   #18
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Then, it is also a waste to buy Lifetime Service as you never know how long your unit will last!
One buys lifetime service if one expects the lifetime to fully amortize the cost. In practice (before the new pricing structure) it has turned out to be very good bet, profitable for the average buyer. Buying extended warranties takes the other end of that bet and is a very bad gamble, with payout rates far below most casino games.

Buying insurance makes sense to protect against catastrophic injury, but to insure oneself against minor setbacks does not make fiscal sense.

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Old 02-02-2016, 03:03 AM   #19
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One buys lifetime service if one expects the lifetime to fully amortize the cost. In practice (before the new pricing structure) it has turned out to be very good bet, profitable for the average buyer. Buying extended warranties takes the other end of that bet and is a very bad gamble, with payout rates far below most casino games.

Buying insurance makes sense to protect against catastrophic injury, but to insure oneself against minor setbacks does not make fiscal sense.
In all my extended warranties combined, I am ahead of the game. I've kept track.

But the bottom line, you can only guess how long your unit will last, just like you can only guess at an extended warranty.

For me, a $39 extended warranty from TiVo with lifetime service is a really good bet.

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Old 02-02-2016, 08:35 AM   #20
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........ The quarrel I have is discussing it in an open forum as if it were a sensible and prudent idea. To do so, in my opinion, is to be an accessory to a widespread scam, an activity similar nature to the financial newspapers that wrote approvingly of the Ponzi scheme.
Insurance, extended warranties, charities and lotteries all have in common that their payout **must** be be less than their income. (These activities cost money to run.) Thus this inequality alone doesn't make them a "scam" and pointing it out is a somewhat trivial argument.

There is a matter of degree of course. E.g., government-run lotteries are scams in the sense that payout is only 50% and then (to add insult to injury) they take another big chunk back in the income tax bite. You would have to know actual statistics such as the average payout factor and the (valid) administrative costs to know whether TiVo's extended warranties are a scam.

But, even if you consider TiVo's warranties to be a scam, whether they are a prudent purchase depends on the values of the purchaser. Having to replace an item that costs $500+ is not a "minor setback" to all people. To some, the peace of mind of a warranty has high value. I do agree that promoting extended warranties as always prudent for all persons isn't a good thing.

My value system is such that I purchase very few of them. I did pay $100 for a 3-yr warranty on a $900 TV purchased in 2009. The TV is 6.5 years old now and going strong -- so I lost on that one. I also got a 3-yr Square Trade warranty on an iPad. This one paid off when it failed after 1.5 years. I just walked into the Apple Store and they handed me a new (reconditioned?) one at no charge, saving me $300. Many warranties cover more than just failures and defects. The accidental breakage coverage is worth something too. So I do get extended warranties on cameras.

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Old 02-02-2016, 09:21 AM   #21
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The OT of this thread has been asked and answered. You can all take your off-topic pissing contest elsewhere.

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Old 02-02-2016, 04:04 PM   #22
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The OT of this thread has been asked and answered. You can all take your off-topic pissing contest elsewhere.
It looks like you met some of my old buddies. Don't get them started on switches. They get angry and befuddled.

FYI, I'm a recent convert to tivo. I bought two lifetime premiere 4 tuner units off the internet. One is a spare. It was intentionally bought as a spare although the thought I might need more than 4 tuners entered my mind. It's still a spare, although I could sell it for more than I bought it for ($349, 2tb storage, said to be new drive.)

To the good, comcast 'paid' for them plus my three used minis via the two year intro savings I got for coming over from Dish.

There's nothing wrong with planning ahead, even if it upsets the trolls. Everything upsets them unless you stay on approved topics and don't confuse one. Then they might swarm.

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Old 02-02-2016, 05:04 PM   #23
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Buying insurance makes sense to protect against catastrophic injury, but to insure oneself against minor setbacks does not make fiscal sense.
Hi all. I don't argue the above at all, in fact I've got an emergency fund in the bank just for those minor setbacks. But unlike a dead water heater, Tivo Roamio's with Lifetime are not carried by the local Best Buy and (IMHO) a Tivo cannot be properly replaced with a competitor.
I managed to get myself a Roamio OTA in the summer sale and one of the last Amazon Roamios with Lifetime for $300 each to add to my original monthly OTA, but not everyone was that lucky. My best guess from reading these forums is that if one of my Tivo dies in a year, I'm going to be hard pressed to find another Roamio with Lifetime or even another OTA equipped Roamio for anywhere near that.

So it would seem to me that someone with a single LT Tivo could guarantee that they can use that cheap Lifetime and actually have a Roamio for at least 3 years. OTA users can't buy a Bolt to replace so they are stuck with eBay and Amazon at market prices. And it's probably easier to explain $40 to one's spouse than why you bought ANOTHER $300 Tivo (for the 3 TB HDD I said).

Just my thoughts. No offense to anyone intended.

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Old 02-03-2016, 08:44 AM   #24
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Hi all. I don't argue the above at all, in fact I've got an emergency fund in the bank just for those minor setbacks. But unlike a dead water heater, Tivo Roamio's with Lifetime are not carried by the local Best Buy and (IMHO) a Tivo cannot be properly replaced with a competitor.
I managed to get myself a Roamio OTA in the summer sale and one of the last Amazon Roamios with Lifetime for $300 each to add to my original monthly OTA, but not everyone was that lucky. My best guess from reading these forums is that if one of my Tivo dies in a year, I'm going to be hard pressed to find another Roamio with Lifetime or even another OTA equipped Roamio for anywhere near that.

So it would seem to me that someone with a single LT Tivo could guarantee that they can use that cheap Lifetime and actually have a Roamio for at least 3 years. OTA users can't buy a Bolt to replace so they are stuck with eBay and Amazon at market prices. And it's probably easier to explain $40 to one's spouse than why you bought ANOTHER $300 Tivo (for the 3 TB HDD I said).

Just my thoughts. No offense to anyone intended.
I can see your point about wanting to protect your Lifetime investment, I would hate to lose mine at this point since the price restructuring; but it still doesn't make fiscal sense when you compare the cost of lifetime versus yearly service for the expected life of the new box versus the cost of an extended warranty divided by the probability of needing it.

Extended warranties are a scam not because the sellers make a profit, but because that profit is almost the entire transaction, with very little payback to the customer for a service which usually turns out to be worthless.

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Old 02-03-2016, 09:21 AM   #25
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But no one forces the buyer to purchase the extended warranty. And I can guarantee their are people who didn't buy an extended warranty and wish they had at some point.

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Old 02-04-2016, 02:01 AM   #26
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But no one forces the buyer to purchase the extended warranty. And I can guarantee their there are people who didn't buy an extended warranty and wish they had at some point.
Last time the Power-Ball payout was made I wished I had bought a winning ticket. I have a friend whose mother won the Israel state lottery and gained a comfortable income for life. Neither of these two facts make buying a lottery ticket a sound investment. Your example doesn't make purchasing an extended warranty a good idea.

No force is involved in selling extended warranties, but guile and emotional manipulation are certainly involved.

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Old 02-04-2016, 08:59 AM   #27
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Last time the Power-Ball payout was made I wished I had bought a winning ticket. I have a friend whose mother won the Israel state lottery and gained a comfortable income for life. Neither of these two facts make buying a lottery ticket a sound investment. Your example doesn't make purchasing an extended warranty a good idea.

No force is involved in selling extended warranties, but guile and emotional manipulation are certainly involved.
The statement was not supposed to make purchasing an extended warranty a good idea. It was just a statement of fact. Bottom line, extended warranties are sold. Many people buy them. Many people don't. Many people end up using them. Many people don't. But again it is their own money. Just like they can decide to buy disgusting cigarettes with their money or even an old school DVD. It is their choice how they spend their money. As long as people are happy with their choice, that is all that really matters.

And I'm not on my phone this time so I don't have auto correct enabled to place the wrong words in the response.

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Old 02-04-2016, 09:21 AM   #28
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. ...........
Extended warranties are a scam not because the sellers make a profit, but because that profit is almost the entire transaction, with very little payback to the customer for a service which usually turns out to be worthless.
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...........
No force is involved in selling extended warranties, but guile and emotional manipulation are certainly involved.
Both these statements are questionable generalizations IMO. For example I doubt either of them applies to Square Trade warranties I've purchased. And I'm yet to be convinced that the facts support them being applicable to TiVo extended warranties.

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Old 02-05-2016, 04:18 AM   #29
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Both these statements are questionable generalizations IMO. For example I doubt either of them applies to Square Trade warranties I've purchased. And I'm yet to be convinced that the facts support them being applicable to TiVo extended warranties.
Do your own analysis; look into failure rates of consumer electronic equipment after the manufacturer's warranty expires, then calculate out how much profit is made on extended warranties and what percent get paid back. Once you've done that I doubt you'll ever buy an extended warranty again, unless it's part of a gifting package.

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Old 02-05-2016, 09:06 AM   #30
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Do your own analysis; look into failure rates of consumer electronic equipment after the manufacturer's warranty expires, then calculate out how much profit is made on extended warranties and what percent get paid back. Once you've done that I doubt you'll ever buy an extended warranty again, unless it's part of a gifting package.
So you've done this analysis? Details please?

I know you could not obtain the data to perform such an analysis for TiVo and I doubt you can get it for Square Trade for example. There is competition in the extended warranty market that Square Trade serves. If profits were so excessive, one competitor would simply lower their prices in order to grab a larger market share. I still think you are confusing net profit with gross profit. Net profit has the cost of running the program deducted. The buyer just has to decide whether the peace of mind plus warranty performance, including covering accidental damage in many cases, is worth it. It can still be a good value for that particular buyer even if the gross profit margin is extremely high.

Trying to tell everyone that an extended warranty is never a good value for them is arrogant -- you're not taking into account how the warranty benefits score against their individual value system. Alerting everyone to the probability that the gross profit margin is high is fine -- but preaching that no one should ever get an extended warranty isn't justified.

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