TiVo Community
TiVo Community
TiVo Community
Go Back   TiVo Community > Main TiVo Forums > TiVo Stream
TiVo Community
Reply
Forum Jump
 
Thread Tools
Old 06-21-2013, 03:12 PM   #1
shled
Registered User
 
shled's Avatar
 
Join Date: Apr 2007
Posts: 5
TiVo Stream constantly "overheats"

The TiVo Stream is sitting on a table in the living room and nearly every time we try to use it to watch something (elsewhere in the house) on an iPad or iPhone, it gives the message that the Stream overheated.

So we have to go into the iPad app and restart the Stream before any viewing can begin. Then, usually a few minutes (sometimes a half hour) into the program text appears superimposed on the video saying "Finished" and the picture freezes.

When this happens the room is not even hot enough to turn on the A/C.
Is this a design flaw that we are just the last to learn about?

Frustrated in Boston...

(Tivo Stream - Software Version: 19.1.1-01-6, Build Date: Nov 20, 2012-11:57:30, Transcode status: Idle (380s), System Power: Thermal Shutdown (1319s), System Temp: 59C, Fan Speed: 27%)

Last edited by shled : 06-21-2013 at 03:32 PM.
shled is offline   Reply With Quote
Old 06-21-2013, 03:55 PM   #2
jrtroo
User
 
Join Date: Feb 2008
Posts: 2,155
Fan speed of 27% sounds like your problem.
__________________
TiVo Owner
jrtroo is offline   Reply With Quote
Old 06-21-2013, 05:53 PM   #3
shled
Registered User
 
shled's Avatar
 
Join Date: Apr 2007
Posts: 5
Um, I was hoping for a bit more.

Just now the temp was at 61C and the fan was 55% so without knowing what the algorithm for temp vs speed is, it is impossible to make a simple guess at what is nominal for the Stream.
shled is offline   Reply With Quote
Old 06-21-2013, 08:37 PM   #4
Dan203
Super Moderator
 
Dan203's Avatar
 
Join Date: Apr 2000
Location: Nevada
Posts: 23,649
Min hovers between 66-69C with the fan between 0-55%. Although sometimes when I'm not even using it I can hear the fan spin up to full speed, so I'm not sure what actually causes it to heat up.

I use mine daily and have never seen an overheat message.

Is your house hot? Mine has A/C and even in the upstairs office where the Stream is it never gets above about 78F
__________________
Dan Haddix
Super Moderator
Developer for VideoReDo
Dan203 is offline   Reply With Quote
Old 06-22-2013, 08:23 AM   #5
shled
Registered User
 
shled's Avatar
 
Join Date: Apr 2007
Posts: 5
Have central air but have not needed to switch it on yet. We're somewhere between 70-73 with the windows open today. The Stream is at 54C this morning. Still have to restart it before trying to watch anything.

I guess I am the only user with this issue in here. Back to Best Buy it goes.

Quote:
Originally Posted by Dan203 View Post
Min hovers between 66-69C with the fan between 0-55%. Although sometimes when I'm not even using it I can hear the fan spin up to full speed, so I'm not sure what actually causes it to heat up.

I use mine daily and have never seen an overheat message.

Is your house hot? Mine has A/C and even in the upstairs office where the Stream is it never gets above about 78F

shled is offline   Reply With Quote
Old 06-25-2013, 06:45 AM   #6
JWhites
Registered User
 
Join Date: May 2013
Posts: 451
Maybe it's just a buggy unit, try doing an exchange for another one and see if it solves the problem?
JWhites is offline   Reply With Quote
Old 06-25-2013, 02:32 PM   #7
SugarBowl
Roamio Plus
 
Join Date: Jan 2007
Location: Cary, NC
Posts: 731
Mine has only overheated when one of the kids placed a DVD movie case on top of the stream.
SugarBowl is online now   Reply With Quote
Reply
Forum Jump




Thread Tools


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Advertisements

TiVo Community
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
vBulletin Skins by: Relivo Media

(C) 2013 Magenium Solutions - All Rights Reserved. No information may be posted elsewhere without written permission.
TiVoŽ is a registered trademark of TiVo Inc. This site is not owned or operated by TiVo Inc.
All times are GMT -5. The time now is 06:28 AM.
OUR NETWORK: MyOpenRouter | TechLore | SansaCommunity | RoboCommunity | MediaSmart Home | Explore3DTV | Dijit Community | DVR Playground |