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Old 07-14-2010, 03:57 PM   #1
burgertoys
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Black screen during fast forward

I am wondering if anyone else is experiencing this. While watching TIVO recordings, when I fast forward, after a few seconds, the screen goes black so I have hit play to see where I am at in the commercials. The program plays fine but obviously I usually need to fast forward some more to get to the place in the program I want to restart watching. It doesn't happen every time, but 80% of the time. I never had this on previous TIVO's just the premiere xl. Any thoughts?

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Old 07-14-2010, 07:40 PM   #2
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Is this with HDMI? If so try a diferent HDMI cable. A wonky HDMI cable can cause all sorts of issues.

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Old 07-15-2010, 07:09 AM   #3
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Have you tried the skip ahead 30 seconds instead of fast-forward?

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Old 07-15-2010, 08:06 AM   #4
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It shouldn't matter. You still should not get a black screen during either. If it loses the handshake over HDMi it is one reason you will get a black screen.

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Old 07-15-2010, 12:23 PM   #5
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Originally Posted by aaronwt View Post
It shouldn't matter. You still should not get a black screen during either. If it loses the handshake over HDMi it is one reason you will get a black screen.
I'm just curious to know if he gets the same behavior with the skip instead of FF.

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Old 07-15-2010, 01:23 PM   #6
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Thanks. I will give both a try and let you know.

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Old 07-15-2010, 01:28 PM   #7
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Quote:
Originally Posted by burgertoys View Post
I am wondering if anyone else is experiencing this. While watching TIVO recordings, when I fast forward, after a few seconds, the screen goes black so I have hit play to see where I am at in the commercials. The program plays fine but obviously I usually need to fast forward some more to get to the place in the program I want to restart watching. It doesn't happen every time, but 80% of the time. I never had this on previous TIVO's just the premiere xl. Any thoughts?
This happened to me about 80% of the time (when using FF or 30 second skip) right after I received the 14.4 update. Then a few weeks later, it decreased in frequency to about only 10% of the time.

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Old 07-15-2010, 08:20 PM   #8
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This just started happening to me last night during the ESPYs. I never had it happen before. Gonna try swapping my HDMI tonight.

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Old 11-08-2010, 11:54 PM   #9
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I'm having the same problem. It only happens sometimes. It's only under fast forwarding and I kinda doubt it is the HDMI cable. I don't know, but it just seems that when you fast forward, you're asking for info to be streamed off the hard drive at a faster rate (maybe not - just speculating) and if maybe something is going, I'm wondering if that could have something to do with it. Just keep me posted - if someone comes up with a fix or diagnosis, I'd like to know!

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Old 04-14-2013, 12:39 PM   #10
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Question TiVo goes black during fast forward

I know what the problem is, at least with mine, I just don't know what the solution is. I've had my TiVo HD XL for years with no problem. Then Cox Cable decided to change the way they broad cast some of there HD media, and I needed a new external tuner in addition to the cable card I was already using. As soon as I plugged the external tuner into the USB port, I started running into this problem. You can fast forward for a few seconds, and then the screen goes black. You have to hit the play button again to be able to see the screen and then hit fast forward until you get past the commercials. It's driving me crazy. It's almost as if you are running out a buffer, but it doesn't make sense since the show has already been recorded. I don't understand why an external tuner would effect recorded shows unless it maybe uses a lot of CPU time and when you fast forward, the TiVo just can't handle it. If anybody knows of a solution, please let me know. Thanks

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Old 04-14-2013, 12:43 PM   #11
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Quote:
Originally Posted by deltaugif View Post
I know what the problem is, at least with mine, I just don't know what the solution is. I've had my TiVo HD XL for years with no problem. Then Cox Cable decided to change the way they broad cast some of there HD media, and I needed a new external tuner in addition to the cable card I was already using. As soon as I plugged the external tuner into the USB port, I started running into this problem. You can fast forward for a few seconds, and then the screen goes black. You have to hit the play button again to be able to see the screen and then hit fast forward until you get past the commercials. It's driving me crazy. It's almost as if you are running out a buffer, but it doesn't make sense since the show has already been recorded. I don't understand why an external tuner would effect recorded shows unless it maybe uses a lot of CPU time and when you fast forward, the TiVo just can't handle it. If anybody knows of a solution, please let me know. Thanks
It isn't the Tuning adapter causing this. I have 3 Tivos all with Tuning adapters from Cox for several years now.

1 Series 3, and 3 premiers have all had Tuning Adapters connected and none of them have experienced black screen while fast forwarding.

It is coincidence but the TA is not the cause of it.

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Old 07-04-2013, 12:49 PM   #12
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Originally Posted by Tico View Post
It isn't the Tuning adapter causing this. I have 3 Tivos all with Tuning adapters from Cox for several years now.

1 Series 3, and 3 premiers have all had Tuning Adapters connected and none of them have experienced black screen while fast forwarding.

It is coincidence but the TA is not the cause of it.
I still believe it is the external tuner. This is a brand new type of tuner that Cox just introduced in my coverage area, so previous experience with external tuners would not necessarily reflect how this one will perform. Cox wanted to increase their bandwidth and the number of channels they can provide by increasing the compression algorithms they use. It seems logical that this would necessitate an increase in processing demand, although I would think this should all be handled by the tuner. Why it affects my TiVo, I have no idea, but I have had the TiVo for several years with no problems, and the moment I plugged in the new external tuner I started running into this problem.

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Old 08-10-2013, 01:17 PM   #13
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Found a solution

I found a solution, at least for my system. I noticed when I was fast forwarding the TiVo, when I hit commercials the resolution on the front of the TiVo was flipping back and forth. I decided to go into settings and change from "Native" to "1080i Fixed". Went back and tested it, no more problem. I was concerned that by fixing it to a certain resolution, it my effect the way different programs or commercials that are broadcast at different resolutions might appear, but I've had it this way for at least a month now and I can't tell any difference other than the problem with the screen going black during fast forwarding has disappeared. Hopes this helps.

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Old 06-30-2016, 06:15 PM   #14
yaretiree
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deltaugif,
Thanks!!! I wasn't sure whether this problem was with my receiver or TV (it was neither!). I've a PremierXL that exhibited the same fast forward problem. I changed the Video setting to 1080i (which was the "Keep automatic settings" recommendation). Problem disappeared - after I wasted hours in search of the problem elsewhere :-(

I wished I'd looked here first.


Last edited by yaretiree; 06-30-2016 at 06:15 PM. Reason: reformat
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