I have a Tivo Elite HD unit that a few months ago stopped recording suggestions - for no reason that I can find. I have contacted Tivo and gone through all their steps with no success.
1> I have redone the tivo setup - no success.
2> I have reset all tivo suggestions and cleared tivo thumb ratings - readded thumb ratings - no success.
3> Turn on/off suggestions recording - reset unit a hundred times over the past 3 months - no success.
The unit works perfectly except that it will not record suggestions. One hint I can give to a possible issue is that when I add a non-subscribed channel to the lineup, it does attempt to try to record programs on that channel - but only on that channel and no other. That was why I tried redoing the tivo setup and channel lineup configuration - multiple times - with no success. I thought that maybe there was an issue with the channel lineup, but it still does not work.
Anyway, I am totally frustrated and hope someone has a clue as to what the problem is and how to fix it BESIDES performing a factory wipe.