TiVo Community
TiVo Community
TiVo Community
Go Back   TiVo Community > Main TiVo Forums > TiVo Series3 HDTV DVRs
TiVo Community
Forum Jump
Thread Tools
Old 04-16-2013, 08:10 AM   #1
Registered User
Join Date: Feb 2009
Posts: 60
No Pay Channels after reload with Charter

I did a factory refresh last weekend because of problems with my Tivo HD. After the refresh everything works fine but I get no pay channels. When I go to a pay channel the screen pops up with the cable card info and a message to call your cable company for service. I have called Charter 3 times and they said everything on there side is fine and they will have to send out a service rep and charge me $45.00. Has anyone had problems after a refresh getting a cable card to work. All the cable card menus and tuning adapter menus look correct.

rarceneaux is offline   Reply With Quote
Old 04-16-2013, 10:16 AM   #2
Registered User
Join Date: Sep 2006
Location: New Jersey
Posts: 5,777
You need to have the card re-paired. You wiped that out. Charter should be able to do that over the phone.

WhiskeyTango is offline   Reply With Quote
Old 04-19-2013, 09:35 AM   #3
Registered User
blacknoi's Avatar
Join Date: Jan 2006
Posts: 342
Originally Posted by WhiskeyTango View Post
You need to have the card re-paired. You wiped that out. Charter should be able to do that over the phone.
I had the same thing when I replaced my hard drive.

2TB drive died, had to use the original drive image onto a new 2TB drive.... all channels with CCI byte of copy once wouldn't come in.

Called cablevision to repair the card and was good to go.

DVR User since 2002.
blacknoi is online now   Reply With Quote
Forum Jump

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


TiVo Community
Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.
vBulletin Skins by: Relivo Media

(C) 2016 DBNet - All Rights Reserved. No information may be posted elsewhere without written permission.
TiVoŽ is a registered trademark of TiVo Inc. This site is not owned or operated by TiVo Inc.
All times are GMT -5. The time now is 07:03 PM.
Page generated in 0.12760210 seconds (41.87% PHP - 58.13% MySQL) with 18 queries