Originally Posted by mr_smits
How is Tivo saying "this isn't possible" going to open them up to support headaches? It would do the exact opposite.
I suppose we could read into Tivo's silence to mean that they cannot acknowledge that it DOES work or is possible since that would result in the support headaches. However, if it simply does not work they could state that and end the speculation.
Round and round we go.
What if the answer was "it's possible but it's not supported?" Then a number of users, following the trend of the forum purchase the Mini based on a feature not "supported" by Tivo. Then a future update stops them from functioning.
Does that benefit the customers? Benefit Tivo? What are the support lines like at that point? Over-saturated for demands that a feature that is not "supported" be reinstated?
So it's far more simple and less of an issue legally to simply say "not supported" and keep us with no indication of if it's possible.
As for the benefit, I'd sure like to have the Mini work. I've a two tuner unit as I'm OTA only. So purchasing an XL4 would only be of benefit if I subscribe to cable. Not happening. I purchased the Premiere for OTA specifically, so it does seem unfortunate that the Mini is not available.
I suspect that this could change if enough customers voice their desire for it.
The other solution? A 4 tuner Premiere that also supports OTA. I'd really be for that.