On February 16th 2013, the TiVoToGo feature of the TiVo Desktop application for Windows PCs no longer allowed transfers from the DVR to the PC. A patch has been developed which will restore the TiVoToGo transfer feature. For more information and instructions on how to apply the patch, please visit our support page http://support.tivo.com/app/answers/detail/a_id/196
If you were having trouble prior to February 16th or having trouble with a different feature of TiVo Desktop, this patch is unrelated and may not be applicable.
This patch only applies to TiVo Desktop 2.8.3 for Windows PCs and older versions of TiVo Desktop and other 3rd party applications and devices such as ReadyDLNA devices, Windows Home Server devices, Roxio Toast/Popcorn for Mac may still be incompatible. Until a software update is made available for TiVo DVRs, these 3rd party devices and software may not allow transfers. The availability date for these software updates is still to be determined.