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Old 07-21-2016, 02:45 AM   #1
kika2000
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Mini - no option to play?

I've had my Mini connected to my Bolt with no problems for months. Today, when I access my Mini, I see all of my recordings and my live tv is working perfectly, but there is no option to 'Play' from my Mini - just 'Delete'.

I've checked in the other room with the Bolt, and it's working properly - I can play recordings from it, and I've rebooted both the Bolt and the Mini, but still no option to play back any of my recorded content.

Does anyone know how to fix this? It's frustrating as heck.

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Old 07-21-2016, 04:06 AM   #2
Chris Gerhard
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Are you connected by Ethernet, MoCA or Wi-Fi? Try rebooting the router if it is MoCA or Ethernet and do something else if it is Wi-Fi.

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Old 07-21-2016, 08:23 AM   #3
kika2000
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I'm connected via MOCA. I've rebooted everything - still no option to play.
Since I rebooted the router, I am now getting the 'Live TV can't be watched because of a network problem' message.

The network appears to be working fine for everything else in the house and I can see 'My Shows' on the Bolt updating with new recordings from the Mini, but now I can't play anything at all - including live tv from the Mini.

I don't know how to diagnose a MOCA problem - if that's what's going on. Any suggestions would be appreciated.

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Old 07-21-2016, 09:41 AM   #4
krkaufman
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One thing to check is your MoCA connection stats on the Mini...
see: Checking MoCA connection quality

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Old 07-21-2016, 10:28 AM   #5
krkaufman
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Some questions... You're using the BOLT to create your MoCA network? Can the Mini connect to the TiVo service, and stream videos via one of the apps (Netflix, etc)? You've rebooted everything, but have you simultaneously powered-OFF all your devices for 5-ish minutes (BOLT, Mini, router)?

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Old 07-21-2016, 06:41 PM   #6
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I would try to get them to connect to Tivo Service, since you rebooted them. It would check their permissions.

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Old 07-21-2016, 06:46 PM   #7
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Quote:
Originally Posted by ThAbtO View Post
I would try to get them to connect to Tivo Service, since you rebooted them. It would check their permissions.
And if that doesn't fix the Mini, you could do a factory reset of the Mini. It's not nearly as destructive as doing so on a DVR.

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