TiVo Community
TiVo Community
TiVo Community
Go Back   TiVo Community > Main TiVo Forums > TiVo Help Center
TiVo Community
Reply
Forum Jump
 
Thread Tools
Old 10-02-2012, 02:10 PM   #1
chucks
Registered User
 
Join Date: Oct 2012
Posts: 5
Angry TV Listings are missing critical info

Hello,
Last night I configured my new TiVo Premiere for Antenna only use. It was great to scan my local channels and get all the Program Guide info.

I was watching a show called "Half the Sky: Turning Oppression Into Opportunity for Women Worldwide" on KQED 9-1. This is a two part show with two 2-hour segments. Part 1 was last night and the conclusion is tonight.

I still have a Comcast provided DVR (that I plan to get rid of soon). The Comcast program guide clearly describes last night's "Half the Sky" episode as "Part 1" and tonight's "Half the Sky" episode as "Conclusion." The TiVo Program Guide has the exact same description for both episodes and has no mention of Part 1 or Conclusion. If I depended on TiVo listings, I would easily miss the Conclusion of this compelling TV show. This was a frustrating first impression of the TiVo program guide.

Can this issue be fixed or improved in the future?
Thanks,
Chuck
chucks is offline   Reply With Quote
Old 10-02-2012, 05:50 PM   #2
unitron
Registered User
 
unitron's Avatar
 
Join Date: Apr 2006
Location: semi-coastal NC
Posts: 12,416
Quote:
Originally Posted by chucks View Post
Hello,
Last night I configured my new TiVo Premiere for Antenna only use. It was great to scan my local channels and get all the Program Guide info.

I was watching a show called "Half the Sky: Turning Oppression Into Opportunity for Women Worldwide" on KQED 9-1. This is a two part show with two 2-hour segments. Part 1 was last night and the conclusion is tonight.

I still have a Comcast provided DVR (that I plan to get rid of soon). The Comcast program guide clearly describes last night's "Half the Sky" episode as "Part 1" and tonight's "Half the Sky" episode as "Conclusion." The TiVo Program Guide has the exact same description for both episodes and has no mention of Part 1 or Conclusion. If I depended on TiVo listings, I would easily miss the Conclusion of this compelling TV show. This was a frustrating first impression of the TiVo program guide.

Can this issue be fixed or improved in the future?
Thanks,
Chuck

The guide is at the mercy of what PBS and/or the PBS affiliate in your media market tells Tribune Media Services and what Tribune Media Services tells the TiVo, Inc. servers.
__________________
(thisismysigfile)


"I am altering the deal. Pray I don't alter it any further."

Darth TiVo, 14 February, 2011
unitron is offline   Reply With Quote
Old 10-02-2012, 06:54 PM   #3
chucks
Registered User
 
Join Date: Oct 2012
Posts: 5
Quote:
Originally Posted by unitron View Post
The guide is at the mercy of what PBS and/or the PBS affiliate in your media market tells Tribune Media Services and what Tribune Media Services tells the TiVo, Inc. servers.
That's understandable, but somehow Comcast is able to provide a more accurate description (for this program). If TiVo is paying Tribune Media Services for the data, then TiVo should be able to report errors and request improvements.

I'm new to TiVo, but it seems like if TiVo provided an easy way for TiVo users to report errors and suggest improvements on the Program Guide that this could improve the quality of the data.

If the solution is "do nothing" then nothing will ever improve.

Last edited by chucks : 10-02-2012 at 06:55 PM. Reason: Added final sentence.
chucks is offline   Reply With Quote
Old 10-03-2012, 06:40 AM   #4
LifeIsABeach
Registered User
 
Join Date: Feb 2001
Location: Drexel Hill, PA
Posts: 2,325
Since you just configured the Premiere last night it could be that it did not have enough time to index all the guide data before you looked at it. Try checking today to see if the descriptions have changed.

If you hit record on the episodes does it give you the option to create a season pass? If so, then TiVo knew there was more than one episode and would have recorded both episodes if you set one up. TiVo doesn't use the description when setting up a season pass.

Good luck and enjoy your new TiVo!
__________________
For of all sad words of tongue or pen, The saddest are these: "It might have been!"
LifeIsABeach is offline   Reply With Quote
Old 10-03-2012, 06:56 AM   #5
ggieseke
Registered User
 
Join Date: May 2008
Posts: 2,790
Quote:
Originally Posted by chucks View Post
I'm new to TiVo, but it seems like if TiVo provided an easy way for TiVo users to report errors and suggest improvements on the Program Guide that this could improve the quality of the data.
http://www.tivo.com/setupandsupport/...neup_tool.html
ggieseke is offline   Reply With Quote
Reply
Forum Jump




Thread Tools


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Advertisements

TiVo Community
Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
vBulletin Skins by: Relivo Media

(C) 2013 Magenium Solutions - All Rights Reserved. No information may be posted elsewhere without written permission.
TiVoŽ is a registered trademark of TiVo Inc. This site is not owned or operated by TiVo Inc.
All times are GMT -5. The time now is 04:12 PM.
OUR NETWORK: MyOpenRouter | TechLore | SansaCommunity | RoboCommunity | MediaSmart Home | Explore3DTV | Dijit Community | DVR Playground |